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Dell Inspiron is unable access internet by Wireless network
Hi,
Laptop : Dell Inspiron.
My laptop is unable to access internet, but i am able to see the signl strength is good.
In IPv4 protocol ---Access type = No Internet
How can i change it the access type to = Internet.
Warning symbol is displayed on the signal strength.
Possible solutions i tried--
1.i have disabled Mcafee Servcie.
2. Enabled only Windows Firewall.Enabled all the outgoing traffic.
3.Used Fn + F2 key
Its not working and now in Europe ---Dell Waranty is not valid.
Please help me.
Thanks in advance.
DELL-Vishal Sa
155 Posts
1
August 23rd, 2012 04:00
Hi vinutha
Please follow the steps mentioned below.
1. Perform a system restore to a known good date and then perform a McAfee update and then choose windows update. When you go to windows update and check for updates , Look for Windows malicious software removal tool and right click on it and hide the update and run all the other updates.
Windows Malicious Software Removal Tool x64 - August 2012 (KB890380)
2. Change the Security Level under Firewall options to Full access (Details in the email thread) and run McAfee update
3. Disable the Bonjour service if Apple iTunes was installed on the machine (Details in the link below Workaround 1 )
service.mcafee.com/faqdocument.aspx
4. Reset your network connection( Details in the link below Workaround 2 )
service.mcafee.com/faqdocument.aspx
5. If all the above fails , uninstall McAfee completely and reinstall McAfee using the link below provided the customer has registered for the product earlier , Else download McAfee from My Dell Downloads as per entitlements
home.mcafee.com/.../Login.aspx
You can also access the link mentioned below:
http://mcaf.ee/s3b79
Let me know if this work and please keep me posted
Thanks & Regards
Vishal S
#iworkfordell