Dell Latitude 6430u

Hi,

Welcome to the community

Can you check under Device Manager > Network Adapters > Wireless Card (right click properties) Then see what is selected in Wireless Mode? Should be 802.11b/g/n for broader bandwidth detection. Will your wireless card detect a different network aside from yours?

Regards,

Thanks for trying to help

Part 1: under the wireless card properties in windows 7

Dell Wireless 1601 802.11 a/g/n adapter

Atheros Communications Inc.

Driver date 2/19/2013 version 10.0.0.227

Under the advanced tab, there is not a' mode' property, the properties are

802.11b preamble

adhoc 11n

dynamic MIMI power save

Network address

Receive buffers

Scan Valid Interval

Transmit Buffers

Part 2: Yes, it will see and connect to other 2.4 ghz networks, but it will not see 5ghz networks that my iphone5 is seeing (and can connect to).

Hi, what is the model of your laptop? Does any other laptop connect to your 5ghz network?

The model is Latitude 6430u. My previous dell laptop (about 3.5 years old) connected to the same 5ghz signal that this one doesn't.

I need to know the model of your wireless card? In 6430u, either you are using DW1540, DW1504, Intel6205 or Intel 6300

DW1601 per control panel>device manager>wireless adapter

ikov,

Can you run Finding System Information REMOVE YOUR PRODUCT ID and REGISTERED OWNER, if using XP, run an ipconfig /all log and post it back here. It may tell us about your adapter.

Rick