Unsolved
This post is more than 5 years old
2 Posts
0
2471
Laptop can not find any networks
I've tried many many many many solutions to this problem yet none have worked. If someone could help me out I would greatly appreciate it.
Unsolved
This post is more than 5 years old
2 Posts
0
2471
I've tried many many many many solutions to this problem yet none have worked. If someone could help me out I would greatly appreciate it.
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DELL-Hemalatha
2.8K Posts
0
November 24th, 2016 00:00
Hi Manneo7194
Thanks for writing to us.
When did the issue start?
Is the LAN working fine? Please let us know the troubleshooting that you tried so far please.
Do provide us the system tag# and also confirm the name the system is registered under by
clicking on my name in blue and then select send a private message. Also let us know the contact
number and email address.
Regards
Manneo7194
2 Posts
0
November 24th, 2016 08:00
The issue started around November 18th. I tried to trouble shoot several times but it keeps coming up with an error code "the diagnostics policy service is not running. I went into the services settings and I couldn't figure out how to get it on. The lan won't turn on either.
DELL-Hemalatha
2.8K Posts
0
November 24th, 2016 21:00
Hi, Nice to hear from you. Looks to be a software issue. Could you please try doing a system restore to a previous date when it was working fine.
Also Please go to device manager, expand the network adapters and send us the screenshot of the same.