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NO INTERNET CONECTION thru router!!
I have an issue I have a Linksys router and a modem from sbc when i connect the modem directly to my computer I have internet connection. When I connect it to the router it has no internet connection so do I need to reinstall this router? I also have a laptop I finally got it to connect to the router but now I have no internet connection at all thru the router but I can get connection directly from the modem itself when I disconnect the router. HELP!!!
Message Edited by godschild4life on 08-09-2008 12:04 PM
volcano11
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August 9th, 2008 17:00
Is your modem a cable modem or a dsl modem? If a cable modem, are you do a complete reset of the network everytime you change the device connected to the modem. This is absolutely necessary for cable modems. As I have posted thousands of times, a reset of the network involves shutting everything off. Waiting 5 minutes, turning on the cable modem, waiting another few minutes, then truning on the device connected directly to the modem.
If you don't have a cable modem, connect the router to the modem then, from a wired connection to the router, log on to the router's configuration utility and check the status of the router to see if it is getting an IP address from the modem. Report back what you find.
Steve
godschild4life
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August 9th, 2008 21:00
volcano11
28K Posts
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August 9th, 2008 22:00
Which model computer is it that is having the problem? Which wireless network adapter does it have? Is it an internal wireless adpater, a PC Card, or a USB adapter?
Steve
godschild4life
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August 10th, 2008 01:00
volcano11
28K Posts
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August 10th, 2008 01:00
Is the router broadcasting its SSID? If not, you may have to set up the wireless network manually, speicifying the SSID of the router. Otherwise your network card will not be able to find a router that is not broadcasting its SSID.
Steve
godschild4life
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August 10th, 2008 21:00
volcano11
28K Posts
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August 10th, 2008 22:00
Could you please explain your last post. How do you know that your router is recognizing your laptop? What do you mean that the signal is not going through?
Steve
godschild4life
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August 11th, 2008 02:00
godschild4life
25 Posts
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August 12th, 2008 20:00
DELL-Larry R
1.7K Posts
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August 12th, 2008 20:00
If your wireless card has an external antenna, make sure it is properly connected. I've seen loose antennae on the back of some routers cause this problem as well. Also, make sure you test the connection while right next to your router. Back when I worked in tech support I worked with folks that were trying to connect to a network in the next building ... through 2 or 3 brick walls, or (one of my favorites) through a closed french doors (with leaded glass). Distance and what the radio signal has to get through to get to the router play a big part in how well you can connect.
Since you are using 802.11b/g/n there are a number of things that might be interferring with your signal (assuming the hardware on the computer is good). 802.11b/g/n wireless uses the 2.4GHz radio spectrum so if you or a close neighbor has a 2.4GHz cordless phone you could be getting interferrence there. This can be especially bad if the base for the phone is right next to the router, or where you test the wireless connection (basically, the phone has a stronger signal, and drowns out the wireless router). To test if this is the problem, just unplug the base for the phone and turn off the handset (or remove the battery). I recommend channel 1 for the router as they both start at the same freq, but the phone goes to a higher freq than the router, so you get the least interference there.
If you have neighbors that have wireless networks of their own (like I do; about 12 of them :|) they could have their networks set up for the same channel you do, which can cause interferrence and prevent your computer from connecting properly. There are three non-overlapping channels for wireless: 1, 6 and 11. Check to see what channels your neighbors are using and pick one for your router that has the least use, and/or the weakest competing signal.
Hopefully this will help. ;)
DELL-Larry R
1.7K Posts
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August 12th, 2008 21:00
volcano11
28K Posts
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August 12th, 2008 22:00
Try setting the channel that your router uses to channel 1 or 11. This will minimize interference from 2.4 Ghz cordless phones.
Steve
godschild4life
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August 12th, 2008 22:00
volcano11
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August 14th, 2008 21:00
A wireless connection has a maximum range of about 300 feet under ideal line of sight conditions. This distance decreases if the signal has to pass through obstacles like walls, floors, and windows. How much it decreases depends entirely on the phycical properties of the obstructions which are determined by their composition and density. Thus one cannot predict acurately unless one knows all of those parameters and has an ability to solve complex differential equations.
Steve
godschild4life
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August 14th, 2008 21:00