Problem with Linksys WPSM54G wireless print server
Hello. I am trying to network wirelessly a Canon Pixma ip1500 printer to my home wireless network. I cannot install the proper software on one of my computers, a Dell Inspiron 2200 running Windows XP Home. The installation software for the computers installed on the other computers that I use.
Linksys support and help is neither supportive nor helpful. I have two questions, and I am grateful (really grateful!) for any help:
1. The installation software hangs when the software is copying the installation files to my computer at 96% complete. Has anyone else had this problem, and if so, do you have a solution? The Linksys forums have many posts on this issue, but none of the suggested fixes have worked for me, so I am soliciting alternative thoughts here.
2. As a workaround, it has been suggested to me to try to add a TCP/IP port to the printer, and try to print using LPR. I only dimly understand the significance and technical stuff underlying all of this, but I think I have done what I was supposed to do to set this up. It does not work, however, and it appears the problem is with the queue setting. Neither L1 (the suggested setting by Linksys), or alternative settings (L2, L3, USB1) work, either. I would be grateful if someone could advise me of the method to determine the proper queue setting.
I don't know if this should be posted in the printers or the wireless networking forum, so I am posting in both. I apologize for any inconvenience this duplication creates.
I am assuming that the network is all functioning and that you can ping the printserver from the 2200..
You need to install the printer drivers on the 2200 first following the installtion instructions for the printer this should be done wired usually with a USB connection.. once the printer is installed onto the laptop you can then go ahead and connect the printer to the wireless print server...
then you say it works on other computers so i would go to the printers and fax setting in the controll panel. click on the printer and select properties...in the window that pops up select the port tab..find the setting for the port that the printer with the printserver is attached to this will likely be listed as a TCP/IP port..click on that port and select configure port...copy down the setting that are shown..
Now go to the laptop and again open the printer and fax settings...select the printer and then properties..
Select the add port button..enter the data that you wrote down into the sections of the port configuration..
Hi, Davet50, and thank you so much for your prompt response.
Unfortunately, I can't access the port configuration on the other computers. The port on the other computers where the printer is located is a USB port, where the port is a virtual port for the server. When I select port configuration, I get an error message stating the operation is not supported.
Thanks. I'm using the setup wizard. It's the setup wizard installation program that hangs at 96% complete while trying to copy necessary files to my computer. Perhaps there's an alternative installation program I can try that you know of?
THe network setup is pretty plain vanilla. I have a Linksys wireless G router. I have three laptops and one desktop connected wirelessly, and one desktop connected by ethernet cable to the router. I have a (wired) print server on one multi-function printer (a Canon MP600) that works properly with all computers on the network.
I think the printer drivers are installed correctly on all computers. The printer at issue (Canon Pixma ip1500) functions properly when connected directly by USB cable to the computer at issue (Dell Inspiron 2200, XP Home), so I think the driver is installed properly.
One persistent issue is the queue name setting, referenced in point 2 of my original post. Do you know how to figure out which queue setting to try? Just a hunch, but I suspect if I can figure out the proper queue setting, then I might be able to make it work.
ok so we know it is not a connection issue with the laptop.
so lets review a momenet
The Cannon printer drivers are installed on the 2200 and you can print a test page when connected by usb..
We need to find the correct printer port name and ip address to manualy install the port on the 2200...
So on one of the other laptops that connect wirelessly to the cannon open the printer and fax applelet..right click on the cannon printer and selct properties..you should get a window that looks like this
scroll down and look for the Standard TCP/IP port listing for the cannon printer and then select the configure port button..
Davet50, first let me say how very grateful I am to you for your time and interest. I respect time of others, and I truly appreciate everything you are doing.
Now, here's the problem I ran into trying to follow your instructions. On every computer where the software properly installed (and thus is connected to the print server), the port is a USB port that is described as a "virtual printer port for USB." However, when I press the "Configure Port" button, I get an error message stating "An error occurred during port configuration. This operation is not supported." Nevertheless, notwithstanding this error message I can print a test page from the computer to the printer and it works properly. THe windows printer test page identifies the port name as "USB003", data format as "RAW." Thus I cannot open the port to see the configuration settings.
I appreciate your continued efforts - any further ideas? As I mentioned earlier, my hunch is it has something to do with the proper queue name in the TCP/IP port I added. How can I determine the proper queue name? Many, many thanks.
This is the info we are after. The port name and the printer name or address..
This info varies from mfr to mfr as the info on my dlink printserver is different then this from my netgear print server.
This is also where you can check the protocal and queue name that the other laptops are using
After you have this info go to the 2200 right click on the cannon printer and select add port ...let the wizard run and fill in the info you copied from this pic...make sure you do this with the printer connected to the print server and not the laptop..
Also just one other thought...have you tried to install the printserver on the 2200 with not firewall and antivirus running
Davet50
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Posted March 11th, 2008 23:00
ok i give this a shot with you..
I am assuming that the network is all functioning and that you can ping the printserver from the 2200..
You need to install the printer drivers on the 2200 first following the installtion instructions for the printer this should be done wired usually with a USB connection.. once the printer is installed onto the laptop you can then go ahead and connect the printer to the wireless print server...
then you say it works on other computers so i would go to the printers and fax setting in the controll panel. click on the printer and select properties...in the window that pops up select the port tab..find the setting for the port that the printer with the printserver is attached to this will likely be listed as a TCP/IP port..click on that port and select configure port...copy down the setting that are shown..
Now go to the laptop and again open the printer and fax settings...select the printer and then properties..
Select the add port button..enter the data that you wrote down into the sections of the port configuration..