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93325
unable to open a website
i bought dell inspiron 3521 few days back. when i try to make the payment through the website www.billdesk.com the page is not loading. But the same page is loading in other laptops. please help me to solve the issue
bpskumar
1 Message
0
April 14th, 2016 14:00
Hi,
Just resolved the issue for me by disabling the IPV6 in the network properties.
Regards.
Sans
DELL-Kiran K
4 Operator
4 Operator
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2K Posts
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August 19th, 2013 02:00
Hi udhaya.gopalan,
Request you to try following the below steps if you are using Internet explorer browser which might help:
(1) Try opening different secured sites and check if they open.
(2) Check if you are prefixing “https://” before the website address.
(3) You may try cleaning out your Temporary Internet Files, Cookies, and all other options (except Passwords) via IE/ Tools/ Delete Browsing History. Refer the below link for more information on the same:
http://dell.to/14OuGTJ
(4) Then you may refer the below link to Reset Internet Explorer Settings
http://dell.to/16oo4iS
(5) Also check if the website opens on a different browser.
Do reply with your answers.
udhaya.gopalan
6 Posts
0
August 19th, 2013 10:00
am using windows 8 and ie 10. also i tried to open www.airtel.in its also not loading. but www.airtel.com is loading. seems like indian websites are not loading properly. i tried the above solution. but the problem is not solved
udhaya.gopalan
6 Posts
0
August 19th, 2013 10:00
when i use https://www.airtel.in its opening. but when i try to open the site from google its not opening. also www.billdesk.com is not opening.
DELL-Kiran K
4 Operator
4 Operator
•
2K Posts
0
August 25th, 2013 23:00
Hi udhaya.gopalan,
There is a delay in responding from our side due to long leaves and then the community forum was down. Request you to try reseating IE and check if it works. If this doesn’t work then request you to try following the below steps:
(1) Click on tools
(2) Select Internet options.
(3) Move to Advanced tab.
(4) Select HTTP 1.1 settings and check both options below it.
(5) Then under security make sure use SSL 3.0
Also let me know if you have tried opening the site in different browsers.
udhaya.gopalan
6 Posts
0
August 27th, 2013 00:00
ya...i tried in different browsers.. www.billdesk.com is not working. still not working
DELL-Kiran K
4 Operator
4 Operator
•
2K Posts
0
August 27th, 2013 03:00
Hi udhaya.gopalan,
Request you to use the below link to take the compute back to factory state:
Note: Please backup the data before attempting this.
Now check if the website works. If it still doesn’t work then I would suggest you to contact the website who can help you further.
If you have any other questions do reply to the same thread.
Aja_K2016
2 Posts
0
September 20th, 2016 12:00
I tried to open http://www.shepkart.com with different browser and it works for me.
Thanks,
-Ajay
Rajeshdippa
1 Message
1
December 25th, 2016 04:00
I tried to open http://govtposts.in/
Rene Somebody
2 Posts
0
May 9th, 2021 06:00
hi.
I got a DELL Latitude E5500 from my Dad.
It was running with Win10.
Under Win10 I couldn't open some internet pages like amazon.
But others can be openend.
I'm from germany and for example I can go to www.chip.de but not to www.computerbild.de
I then installed Linux Mint-Cinnamon on that Laptop and with that I deleted the HDD.
But even under Linux I have the same problem: Same pages won't open. (also www.dell.com not opening).
I always get the error "Hmm. We're having trouble finding that site. We can't connect to the server at ..."
I dunno what to do to solve it.
It can't be an operating system problem cuz as I stated above, I fresh-installed Linux.
Can it be an outdated BIOS or something with the network-chip on the board?
I even checked the BIOS but cannot find anything that has to do with my problem...
sageseller007
1 Message
0
June 24th, 2021 02:00
I am getting the same problem whenever I try to open majunk.com