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July 5th, 2018 12:00

Can't get WOL working on Optiplex 7050 SFF - No Light Link

I've followed everything here: https://www.dell.com/support/article/us/en/04/sln292761/wake-on-lan-wol-troubleshooting-best-practices?lang=en

but am stuck right at the beginning - step 2, (Confirm that the link light remains on when the system is powered off. If there is no link light, then there is no way for the NIC to receive the magic packet to wake the system.)

I have WOL enabled in both the BIOS and the OS on the NIC, and I have deep sleep disabled.  I have energy efficient ethernet disabled on the NIC.  Is there something I'm missing?  I believe that I have everything set correctly but I can't seem to get the link light to stay on when the 7050 is either powered down or asleep.

 

 

3 Posts

July 5th, 2018 13:00

Finally found it:  Ultra Low Power Mode also has to be disabled in the NIC properties in the OS.  This is not listed as a requirement here: https://www.dell.com/support/article/us/en/04/sln305365/how-to-setup-wake-on-lan-wol-on-your-dell-system?lang=en, but apparently it is.

3 Posts

July 5th, 2018 13:00

Hi thanks!  I don't know what state it puts it into when you select either 'Shutdown' and 'Sleep' from Windows, but I got it waking from both of those by turning off Ultra Low Power Mode (note mentioned here: https://www.dell.com/support/article/us/en/04/sln305365/how-to-setup-wake-on-lan-wol-on-your-dell-system?lang=en) in the NIC properties in Windows 10.

8 Wizard

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17K Posts

July 5th, 2018 13:00

Usually, a computer doesn't WOL from completely OFF ... only from a Sleeping S3 State.

https://dell.com/community/Alienware-Desktops/Enabling-Wake-on-LAN-WOL-for-Aurora-R6/m-p/6043501

From completely OFF, I think that takes Intel vPro/AMT ... but that's not something you have on residential LANs.

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