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19614
laptop shut down immdiately
Sir. i have Dell Inspiron n5010 ! i troubled wid my laptop that when i turn on my laptop docked on coolpad then it suddenly shut down ,bit i tried to turn on, it does not boot but when r docked off laptop from a coolpad then it starting boot! what's could be the issue is hardware,software......
DELL-Saul H
18 Posts
0
November 13th, 2013 06:00
Good day Tushky, It sounds like the thermal paste has gone bad underneath the heat sink. Being that once it cools down with the coolpad it starts back up. There are algorithms built in to protect the system from overheating. Please message me back with the Service Tag, let’s see what we can do for you. Thank you for your time Tushky.