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PERC h710 mini support hard drive 10tb 4k drive
helo i have a dell r320 rack server, with raid perc h310, i buy HGST 0F27439 dell 10tb 4kn hard drive and my server see in PERC menu and see this BLOCKED, i upgrading to last update, but dont work, i still blocked, i like to upgrade perc card to H710 mini, but i like to know if card is see and working with this hard drive. thanks
DELL-Daniel My
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May 14th, 2019 09:00
Hello
A drive is put into a blocked state if there is a communication issue. That communication issue can be caused by a difference in feature set. Your issue appears to be caused by the H310 not supporting 4K block size. I don't think any controller prior to PERC9 supported 4K, installing an H710 will not fix the issue.
https://www.dell.com/community/PowerEdge-HDD-SCSI-RAID/AF-4kn-sector-drives-support-on-Perc-Poweredge-Powervault/m-p/5085318
http://www.dell.com/storagecontrollermanuals/
Thanks
rogopol
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May 14th, 2019 15:00
if you think this server r320 can upgrade PERC card h310 to h730? please help! thanks!
DELL-Daniel My
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May 14th, 2019 17:00
The H730 is not supported on the R320. We changed the type of SAS cables/connectors that we use with 13th generation and PERC9. You would need to use a converter or adapter of some sort to connect an H730 to the R320 backplane. I don't know if that is possible or if it would work. Supported controllers for the R320 should be listed in the legacy section of our PERC page.
http://www.dell.com/perc/
dcol
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June 2nd, 2020 13:00
I tried a 12TB 512e drive and it was also blocked. I thought the H710 supported 512e drives
BillVo
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May 19th, 2021 14:00
I can confirm that a 14TB Seagate Exos X16 model ST14000NM001G (512e) was recognized by the H710 controller in a PowerEdge R320. Windows formatted it as NTFS and reports it as 13,038.48 GB.
Basyir-Dell
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April 7th, 2023 10:00
@BillVo I'm facing the same problem pairing a 14TB ST14000NM001G with H710mini on an R420. Can you share how you made this work? Thanks!
BillVo
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April 7th, 2023 12:00
Some time has passed since I did this. I don't recall any particular hoops I had to jump. I believe it just worked. I would confirm that the PERC firmware and BIOS are current. See screen images from OpenManage below.
I mounted the 14TB drives in this R320 server for testing before transferring them to another server for production use.