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Power Edge R710
Running dell Hardware diagnostics on a R710 BIOS 6.4.0, i receive the Error Code 4400:0178
Msg: SAS_0-000_DISK_S/N:xxxxxxxxxxxxxxxxx tARGET ID 1161664,lUN1161673,
when it runs the confidence test. I have replaced the disk and still get the same msg
Is it a backplane problem or SAS6 i/r ?
Any help welcome
Pete
DELL-Chris H
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December 17th, 2015 08:00
Pete57,
I see from your message that the BIOS is current at 6.4, but is the raid controller current on both driver and firmware? After updating I would access the controller and verify what the drives status is showing as.
Also, you can also update the drives as well, they will be listed below SAS Drive here.
Lastly, clear the Hardware Log after updating and see if the error reappears.
Let me know what you see.
pete57
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December 17th, 2015 23:00
Sorry for the late answer it\s the time difference I forgot to put that SAS6I/R FW is 6.3.3.0002.