Yes, I suggest you turn-off all Over-Clocks. Run the CPU, Memory, and GPU at "stock clocks" . They are still very fast and Intel CPU can still Turbo-Boost (that is not considered Over-Clocking ).
For me, the problem was my Aurora-R6 shipped with bad Nvidia drivers.
The games I run stutter sometimes even though it says the FPS is really high (ex. run a game at 144 FPS but can still see individual frames/obvious that it's not 144).
You mentioned 144 FPS which leads me to believe that you are gaming on VRR monitor through G-sync or G-sync compatible. Does the game crash with G-sync turned off?
Also, if you ran Heaven benchmark, what is the minimum frame rate?
1a. I was only looking for help on how to disable the OC on the GPU
1b. and they told me that it can't be done on my model.
2a. Your links weren't helpful as I tried those solutions
2b. and the problems that occurred to warrant them were irrelevant.
1a. That was a long detailed post if that is all you wanted to know. I suggest you just use Google next time (for faster answers).
1b. Don't be mad, they can't be expected to know everything.
2a. I doubt you read it ...
2b. because the main problem was the Aurora-R6 ran fine for Windows, internet browsing, video, everything. It was only the full-screen games that would eventually crash it.
We are trying to help you, but it's like you want it to be broken or something.
A likely scenario would be to install MSI-AfterBurner, setup a profile ... where the GPU and it's memory run at the GPU's stock-clocks. Set AfterBurner to load with Windows, and it will use that Profile.
After you accomplish that ... find a working driver (likely NOT the latest one). Did you ever bother to read my links?
I was only looking for help on how to disable the OC on the GPU and they told me that it can't be done on my model.
Most simple way. Open MSI Afterburner, and reduce the power limit to 75% *(can be adjusted as needed). Naturally, your GPU will run slower, as it will be unable to run at its full potential. I haven't really been following this tread, so I'm not sure why you'd want to do this. The OC and boost rate have already been determined by the manufacturer to be safe and stable. But if you don't want the OC and boost as configured by the manufacturer, that's how you'd lose it.
A likely scenario would be to install MSI-AfterBurner, setup a profile ... where the GPU and it's memory run at the GPU's stock-clocks. Set AfterBurner to load with Windows, and it will use that Profile.
This. Use Afterburner. There is a learning curve but please learn it because that solves a lot of GPU headache.
The thing about NVIDIA GPU "overclock" is the nature of GPU Boost hardware/ firmware that automatically kicks the GPU clock into overdrive whenever it finds the opportunity despite the advertised clock rate. Here's what NVIDIA advertised:
But, they know by launch day that the chip can handle way beyond that. That's why you are seeing that OC clock beyond the advertised rates. Like @Tesla1856 said, you should use Afterburner to limit the boost clock. Easy way is to slide those power/ temp sliders and it will cap the clock boost. Learn about VF curve and how to undervolt your card.
BTW, do you have on-screen GPU indicator enabled when gaming? What were the thermal/ power/ current/ voltage limiters showing? Were any of those flashing right before the crash happened? And modern software should have crash dump log somewhere. Can you find it for those games? What were the last few lines in the dump log leading up to the crash?
I'm trying to do this to see if it will stop my games from crashing. I just tried the 75% limiter and while it did last longer, it still crashed. I also looked at the other things like clock and memory and they were still as high as they normally were before.
Yeah I was running the games through an HDMI and the G-sync option wouldn't show up through the NVIDIA control panel. The minimum frame rate on heaven benchmark was 9.4 fps
Ok, so you aren't using a G-sync monitor, correct?
9.4 fps min frame rate in Heaven benchmark is a smoking gun. Do you know which scene was it that it dropped to that? I'm having a hard time to think what can come in and tank a RTX 2080 to the point where it goes to single digit fps. You sure your card isn't overheating? How are the temps on the card?
Yeah I was running the games through an HDMI and the G-sync option wouldn't show up through the NVIDIA control panel. The minimum frame rate on heaven benchmark was 9.4 fps.
My sneaking suspicion is that there is something wrong with the factory set OC on the GPU. I looked around quite a bit and found that the core clock of the RTX 2080 is 1515 MHz but when I run games, MSI afterburner tells me that the games are running at around 1900 MHz (obviously due to the OC). I also saw online that many people manually OCing their RTX 2080 could only get about 100-200 MHz more than the cc (not Aurora R7).
One other follow up. It seems like you're confusing base, OC, and boost clocks. OC mode raises the base clock speed. The 400 mhz difference you're describing is the boost clock, not the OC.
I currently have two GPUs, both work fine. One, has a base clock of 1417, no OC set, and runs at 1797 (400mhz boost). I checked around with other owners, and they had the same boost speed for the exact same GPU.
My second, has a base clock speed of 1405, also no OC set, and it runs at 1900 (500 mhz boost). So I personally do not see anything wrong with a GPU that boosts 400-500 above stock clocks.
I presume this is with Afterburner capping your card to run at 75% of its full power? But even then, this comes up to 0.75 * 215W which is still more than 150W and at 150W, the fps per watt of Turing shouldn't cause Heaven to drop to such low frame rates.
Do you have Rivatuner OSD turned on when running Heaven? Please put the voltage, power, clock frequency, power limit, voltage limit, temperature, temperature limit, fps, max fps, min fps, all CPU core utilization, all CPU temps, GPU memory utilization, system memory utilization on the screen display and do a screen shot right when you go into scene 18 and post it here. Or use imgur because it takes a while for pics posted here to be approved.
Also, turn off G-sync until this issue is resolved.
Tesla1856
8 Wizard
•
17.4K Posts
0
January 6th, 2020 13:00
Yes, I suggest you turn-off all Over-Clocks. Run the CPU, Memory, and GPU at "stock clocks" . They are still very fast and Intel CPU can still Turbo-Boost (that is not considered Over-Clocking ).
For me, the problem was my Aurora-R6 shipped with bad Nvidia drivers.
https://www.dell.com/community/Alienware-General-Read-Only/Aurora-R6-Hard-Lockup-and-crash-while-gaming-SOLVED/td-p/5504111
and continues here:
https://www.dell.com/community/Alienware-Desktops/My-Aurora-R6-The-Adventure-Continues/td-p/6063705
nodaj
17 Posts
0
January 6th, 2020 14:00
I talked to a person at dell and they said that I'm unable to remove the OC setting on the RTX 2080
GTS81
2 Intern
•
2.2K Posts
0
January 6th, 2020 15:00
You mentioned 144 FPS which leads me to believe that you are gaming on VRR monitor through G-sync or G-sync compatible. Does the game crash with G-sync turned off?
Also, if you ran Heaven benchmark, what is the minimum frame rate?
Tesla1856
8 Wizard
•
17.4K Posts
0
January 6th, 2020 15:00
1a. That was a long detailed post if that is all you wanted to know. I suggest you just use Google next time (for faster answers).
1b. Don't be mad, they can't be expected to know everything.
2a. I doubt you read it ...
2b. because the main problem was the Aurora-R6 ran fine for Windows, internet browsing, video, everything. It was only the full-screen games that would eventually crash it.
We are trying to help you, but it's like you want it to be broken or something.
Tesla1856
8 Wizard
•
17.4K Posts
0
January 6th, 2020 15:00
If you wish to work the problem with Dell Technical Support, why are you posting here?
If you believe everything they say (over us) ... why are you posting here?
I'm suggesting that if you can Over-Clock it, you can under-clock it (or set to stock-clocks).
https://www.techspot.com/article/1704-geforce-rtx-2080-overclocking/
A likely scenario would be to install MSI-AfterBurner, setup a profile ... where the GPU and it's memory run at the GPU's stock-clocks. Set AfterBurner to load with Windows, and it will use that Profile.
After you accomplish that ... find a working driver (likely NOT the latest one). Did you ever bother to read my links?
r72019
6 Professor
•
5.3K Posts
0
January 6th, 2020 15:00
Most simple way. Open MSI Afterburner, and reduce the power limit to 75% *(can be adjusted as needed). Naturally, your GPU will run slower, as it will be unable to run at its full potential. I haven't really been following this tread, so I'm not sure why you'd want to do this. The OC and boost rate have already been determined by the manufacturer to be safe and stable. But if you don't want the OC and boost as configured by the manufacturer, that's how you'd lose it.
GTS81
2 Intern
•
2.2K Posts
1
January 6th, 2020 15:00
This. Use Afterburner. There is a learning curve but please learn it because that solves a lot of GPU headache.
The thing about NVIDIA GPU "overclock" is the nature of GPU Boost hardware/ firmware that automatically kicks the GPU clock into overdrive whenever it finds the opportunity despite the advertised clock rate. Here's what NVIDIA advertised:
Base = 1515 MHz
Boost = 1710 MHz (reference)/ 1800 MHz (Founders Edition/ OC-you-to-oblivion-FTW3-Strix-AMP-etc).
But, they know by launch day that the chip can handle way beyond that. That's why you are seeing that OC clock beyond the advertised rates. Like @Tesla1856 said, you should use Afterburner to limit the boost clock. Easy way is to slide those power/ temp sliders and it will cap the clock boost. Learn about VF curve and how to undervolt your card.
BTW, do you have on-screen GPU indicator enabled when gaming? What were the thermal/ power/ current/ voltage limiters showing? Were any of those flashing right before the crash happened? And modern software should have crash dump log somewhere. Can you find it for those games? What were the last few lines in the dump log leading up to the crash?
nodaj
17 Posts
0
January 6th, 2020 15:00
I was only looking for help on how to disable the OC on the GPU and they told me that it can't be done on my model.
Your links weren't helpful as I tried those solutions and the problems that occurred to warrant them were irrelevant.
nodaj
17 Posts
0
January 6th, 2020 16:00
I'm trying to do this to see if it will stop my games from crashing. I just tried the 75% limiter and while it did last longer, it still crashed. I also looked at the other things like clock and memory and they were still as high as they normally were before.
nodaj
17 Posts
0
January 6th, 2020 16:00
I just plugged in the display port and ran the heaven bench with g sync enabled. It got down to 8.9 FPS at scene 18. The temps never went above 68 C.
nodaj
17 Posts
0
January 6th, 2020 16:00
This is the kind of help I'm looking for.
I've run stress tests on the GPU and it all has passed which tells me that it's probably fine.
Games still crashing though
GTS81
2 Intern
•
2.2K Posts
0
January 6th, 2020 16:00
@nodaj :
Ok, so you aren't using a G-sync monitor, correct?
9.4 fps min frame rate in Heaven benchmark is a smoking gun. Do you know which scene was it that it dropped to that? I'm having a hard time to think what can come in and tank a RTX 2080 to the point where it goes to single digit fps. You sure your card isn't overheating? How are the temps on the card?
nodaj
17 Posts
0
January 6th, 2020 16:00
Yeah I was running the games through an HDMI and the G-sync option wouldn't show up through the NVIDIA control panel. The minimum frame rate on heaven benchmark was 9.4 fps.
r72019
6 Professor
•
5.3K Posts
1
January 6th, 2020 16:00
One other follow up. It seems like you're confusing base, OC, and boost clocks. OC mode raises the base clock speed. The 400 mhz difference you're describing is the boost clock, not the OC.
I currently have two GPUs, both work fine. One, has a base clock of 1417, no OC set, and runs at 1797 (400mhz boost). I checked around with other owners, and they had the same boost speed for the exact same GPU.
My second, has a base clock speed of 1405, also no OC set, and it runs at 1900 (500 mhz boost). So I personally do not see anything wrong with a GPU that boosts 400-500 above stock clocks.
GTS81
2 Intern
•
2.2K Posts
0
January 6th, 2020 17:00
I presume this is with Afterburner capping your card to run at 75% of its full power? But even then, this comes up to 0.75 * 215W which is still more than 150W and at 150W, the fps per watt of Turing shouldn't cause Heaven to drop to such low frame rates.
Do you have Rivatuner OSD turned on when running Heaven? Please put the voltage, power, clock frequency, power limit, voltage limit, temperature, temperature limit, fps, max fps, min fps, all CPU core utilization, all CPU temps, GPU memory utilization, system memory utilization on the screen display and do a screen shot right when you go into scene 18 and post it here. Or use imgur because it takes a while for pics posted here to be approved.
Also, turn off G-sync until this issue is resolved.