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November 18th, 2022 01:00

Dell idrac service module 4.3.0.0 cannot do anything

Hi,

I have just installed idrac service 4.3.0.0 module on windows server 2022, it is open, but most options and configuration is not possible, greyed out - it is normal?

4 Operator

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3K Posts

November 18th, 2022 03:00

Where are you trying to configure iDRAC Service Module? Is it during installation or post installation? A picture of the  screen will be helpful.

Can you also server server model where you are trying to install  iDRAC Service Module? 

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22 Posts

November 18th, 2022 09:00

Hi,

I have installed  iDRAC Service Module on new r650xs server with windows server 2022, after installation I run it it opens in edge browser, I login do idrac using my login and password and I see everything but like in "read only" mode, every tabs with settings I can only see, cannot change anything, cannot run virtual java console etc. I hope you understand ;).

4 Operator

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3K Posts

November 20th, 2022 19:00

I think iSM is configured with Read-Only mode for iDRAC Launch. Can you check and change to Administrative mode. You can check below link for more details

https://www.dell.com/support/manuals/en-us/idrac-service-module/ism_4.3.0.0_ug_pub/overview?guid=guid-46cf2201-4516-479d-99c7-941e2dfa893f&lang=en-us 

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November 21st, 2022 00:00

unfortunately i don't understand from this description where i can enable administrative access in iSM.

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