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90885

June 6th, 2013 04:00

Install 16GB (4x4GB) in Dell PowerEdge R300

Hello,

Is it possible to install memory of 4GB in 4 slot in Dell PowerEdge R300?

I try with

Slot 1 – 4gb stick
Slot 2 – 4gb stick
Slot 3 – 4gb stick
Slot 4 – 4gb stick
E2011 Memory Configuration Error

I can install only

Slot 1 – 4gb stick
Slot 2 – 4gb stick

I don't know what wrong with it.

 

Moderator

 • 

8.7K Posts

June 6th, 2013 08:00

Hi Thanadon,

You should be able to install 4X4GB modules. Are all of the DIMMs identical? Same speed, ranking and geometry? Does any mix of the DIMMs work in slots 1 and 2?

The memory requirements start on page 103 of the manual ftp.dell.com/.../poweredge-r300_Owner%27s%20Manual_en-us.pdf

9 Legend

 • 

16.3K Posts

June 6th, 2013 08:00

What are the exact specs of the memory you are using?  Are they all the same?  What "rank" are they?  Make sure you are putting them in the right-most slots (starting from outside).  What is your BIOS version?

Moderator

 • 

8.7K Posts

June 6th, 2013 09:00

The BIOS is out of date but did not add any memory related updates.

BMC motherboard firmware Version 2.5.0, A00, Released 10/15/12, URGENT, *Note, will cause fans to run fast/loud while updating

Windows: downloads.dell.com/.../R300_ESM_Firmware_V8N40_WN32_2.50_A00.EXE

Bios 1.5.2 update, released 12/8/10, recommended, Windows update package, requires immediate reboot:

ftp.us.dell.com/.../PER300_BIOS_WIN_1.5.2_1.EXE

The E2011 error could be a bad slot, bad memory or mismatched memory.

4 Posts

June 6th, 2013 09:00

I bought it from ebay, all DIMM are DDR2-667/PC2-5300P 240-pin MFR P/N M393T5160CZA-CE6 and tested by seller

DMI: Dell Inc. PowerEdge R300/0TY179, BIOS 1.3.0 08/15/2008

What is "E2011 Memory Configuration Error" mean?

4 Posts

June 6th, 2013 10:00

So it is not about BIOS version then it might be defected Memory stick or slot.

Any tools to check if bad slot?

Thank you

Moderator

 • 

8.7K Posts

June 6th, 2013 10:00

However, I would like to know if I can install memory like this

Slot 1 – 4gb stick

Slot 2 – 4gb stick

Slot 3 – 4gb stick

Slot 4 – 4gb stick

Slot 5 – 1gb stick

Slot 6 – 1gb stick

Slot 1-2 and 3-4 are same speed and rank

Slot 5-6 are same speed and rank

 

That should work fine. as long as the pairs are the same.

Moderator

 • 

8.7K Posts

June 6th, 2013 10:00

If it isn’t booting there is not a way to test the slot, but we can test all of the DIMMs two at a time and rule them out.  Run this tool on a different system and create a bootable CD or memory stick and boot to that. From there run the MPmemory diagnostics tool to test the memory. ftp.us.dell.com/.../DELL_32-BIT-DIAGNOSTICS_5118-3_R212797.exe

4 Posts

June 6th, 2013 10:00

Thank you for fast reply.

Since I have problem with add to slot 3 and 4 but I don't know how to test this slot while left slot 1 and 2 blank.

I also would like to know if bad memory it will only caused the server is not booting or not because I try to put and change stick between slot 3 and 4 it always show error and not booting. I will try to check this out when I have more time

However, I would like to know if I can install memory like this

Slot 1 – 4gb stick

Slot 2 – 4gb stick

Slot 3 – 4gb stick

Slot 4 – 4gb stick

Slot 5 – 1gb stick

Slot 6 – 1gb stick

Slot 1-2 and 3-4 are same speed and rank

Slot 5-6 are same speed and rank

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