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September 19th, 2019 12:00

Is there a way to reset iDRAC password without rebooting on a R740 Server?

Hi, Iam having problems with my R740 iDRAC.

Iam trying to reset iDRAC password, but:

- reseting from BIOS.

- reseting using racadm (from VIB machine)

Both implies to reboot server and I dont want to do that.

So I have found this article:

https://www.dell.com/support/article/ar/es/arbsdt1/sln305793/how-to-reset-the-internal-dell-remote-access-controller-idrac-on-a-poweredge-server?lang=en

But unfortunatelly it seems that the i button process doesn´t work for R740 servers.

Am I right?

There is no other way that reboot server?

Thanks in advance!

Moderator

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6.2K Posts

September 19th, 2019 15:00

Hello

The iDRAC is able to restart without the server being restarted. You can use racadm racreset to restart the iDRAC. racadm racresetcfg will reset the iDRAC configuration to defaults. You should also be able to modify the password via RACADM if you have access. There is a RACADM CLI guide on the iDRAC support page.

http://www.dell.com/idracmanuals/

If you don't know the iDRAC password then you will either need to restart the system or use RACADM from the host OS, not a VM. By default, you can use RACADM from the host OS without authentication. You can also use a system management application like OpenManage Server Administrator from the host OS. OMSA will authenticate with an operating system password, not the iDRAC user/pass. You should be able to configure user accounts there as well. Using either RACADM or OMSA from the host OS will not require knowledge of the iDRAC user/pass unless that option has been changed in the iDRAC.

http://www.dell.com/openmanagemanuals/

Thanks

September 20th, 2019 08:00

Thanks for your reply Daniel. I know that: "Using either RACADM or OMSA from the host OS will not require knowledge of the iDRAC user/pass unless that option has been changed in the iDRAC." as you said. But as far as I know installing RACADM or OMSA in a ESXi OS require a OS reboot or not? In that case Iam still at the same starting point: If I need to reboot the OS I could use BIOS access instead of installing RACADM or OMSA. Do Iam right? Thanks in advance!

September 30th, 2019 10:00

I accepted this post as a solution because I had to restart my server to change iDRAC password. It's simply presented to me as an easier solution than the racadm.

I just wonder why some servers had this feature and others don't:

https://www.dell.com/community/PowerEdge-Hardware-General/Resetting-an-iDRAC-7-password-on-a-T620-without-rebooting/td-p/6191978

That would be cool.

Thanks!

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