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Missing CPU 2 error
Hi, I have a problem with dell R650xs, the server has 1 processor installed, but the error HWC8010: the system configuration check operation resulted in the following issue: config missing: CPU 2
Why does this error occur? and the 4 network adapter in riser 2 does not detect, it only has 2 network adapter on board
Thank you in advance
DELL-Young E
Moderator
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August 15th, 2022 21:00
That's correct!
Lepmad
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August 15th, 2022 00:00
this is when i run diagnostics
could it be motherboard problem?
DELL-Shine K
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August 15th, 2022 03:00
Did you remove the CPU 2 recently and this message seen after that? This config (Riser 2) need both CPU to work. You can refer below link for details on riser and CPU where it is connected. As CPU 2 is not available anything connected to Riser 2 will not be visible.
https://www.dell.com/support/manuals/en-us/poweredge-r650xs/per650xs_ism_pub/expansion-card-installation-guidelines?guid=guid-f56a16d8-c13a-4c83-a4c2-8e170872efaf&lang=en-us
HWC8010 message is shown as this config needs CPU2. You can refer below post for details
https://www.dell.com/community/PowerEdge-Hardware-General/R650-1-CPU-config-still-searching-for-CPU-2/m-p/8248106#M75033
Lepmad
21 Posts
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August 15th, 2022 03:00
DELL-Shine K
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August 15th, 2022 07:00
Yes that is correct. Second riser need 2nd CPU to be installed
Lepmad
21 Posts
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August 15th, 2022 16:00
ooh, that means, if we install riser 2, it will search for cpu 2 right? okay thanks a lot