R210 II and H200A

Offcolour,

Let's try this method to update the firmware on the H200 card:

1. Download this version of the firmware update and extract to a folder on your hard drive: http://www.dell.com/support/drivers/us/en/19/DriverDetails/Product/poweredge-r210-2?driverId=8TPD2&osCode=WS8R2&fileId=3290126540&languageCode=en&categoryId=SF#

2. Download our 32bit diagnostic package next and install on your PC:  

http://ftp.dell.com/diags/DELL_32-BIT-DIAGNOSTICS_5154-1_R302859.exe

3. With a blank 2gb USB key or smaller,  use the diagnostic tool to create a bootable key.

4. Copy the files you have extracted to the root of the USB key.

5.  Boot the server with the USB key to the 32 bit diagnostic menu

6. Choose option 4 to exit the menu; You will be at a DIAG>D: prompt

7. Change to DIAG>C:  and run the update file from here. 

8. Restart your server.

Let us know how it goes,

Regards,

Hi Geoff,

Haven't got a 2gb or less stick around, so burned diagnostics to a CD, but can't even get it to go to the boot options menu to pick the CD or USB drive to boot from if the card is installed.

I press F11, the menu in the corner disappear and it just hangs on the BIOS screen.

Number 2 is lit on the front panel (Expansion card error).

Looks like OME broke my card and have no way of booting the machine to change its firmware :(

For this process to work, you will need a USB key; once you create a bootable CD using these tools you are unable to add the update files to the CD like you can a bootable USB key.  Locate a blank USB key (the diagnostics will format the key so any data will be lost), create the bootable key and then add the update files.

 You may also want to clear NVRAM from the board. Pull the cord, clear all the power from the board.  Check out page 19 of the manual on how to clear the NVRAM: ftp://ftp.dell.com/Manuals/all-products/esuprt_ser_stor_net/esuprt_poweredge/poweredge-r210-2_Owner%27s%20Manual_en-us.pdf   Once you have the jumper moved, put the cord back on for a few seconds, then pull the cord and put the jumper back in its original position. Put the cord back on and boot up the server.

Hi Geoff,

I've got a USB now, but I can't even get to the boot menu to select the USB drive to boot from. It just hangs on the BIOS splash screen after pressing F11.

I did the NVRAM reset earlier, but didn't make any difference.

Hi,

Any more ideas on this? As it stands I've got a dead card and no way of getting the firmware fixed.

From all appearances the card will need to be replaced.  All avenues have been tried to reflash and each one has failed.

Regards,