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October 21st, 2012 12:00

poweredge 1850 wont post or no video

i got a pe 1850 and it worked fine yesterday booting up normal and loading into windows ent. 03 then this morning i got no video the fans dont spin up real high at first like normal, no beep codes but i got the amber light flashing. the keyboard lights light up once at first then nothing. usb mouse has power. it has 2 costa rica xeons @ 800 mhz and duel psu's 1 gb of ram over 4 slots. i tried to reseat them as well. and even tried to powerup with no ram and i didnt even get the no ram beep code it has 2 147gb 15k rpm hdd's and i dont get any lights on them either. they to worked yesterday. . the beeps worked yesterday i remember. i reseated the raid ram too. i took out the battery for a couple min utes to no avail. i tried with only one psu too.

9 Legend

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16.3K Posts

October 21st, 2012 14:00

First, try removing any expansion cards and reseat the entire expansion riser card.

Then, try removing the second processor, swapping it with the first processor if still no video.  (Make sure that the processor is unstuck from the heatsink before reseating the processor - use a credit card if it is stuck.)

7 Posts

October 22nd, 2012 07:00

Thanks man that worked, I reseated both cpu's one by one and put new thermal paste of them then it posted. I still have the blinking amber lights but at least I got video. I'll post again with any questions. Thanks a million.

7 Posts

April 5th, 2013 08:00

The blinking amber lights could be the tamper switch. I have an 1850 which will not post and I have no video, keyboard etc. Still waiting for the thermal paste to arrive and have two spare processors. Nothing seems to work so far. : (

7 Posts

April 5th, 2013 08:00

I have Linux on it now. I had to disable the raid and just run the HDD's straight up. Do you have any knowledge on the raid card? I don't like no using the raid. But at least I got a OS on it now. Thanks

7 Posts

April 5th, 2013 08:00

Mine has Linux but trying to put on Win 2003 Standard until it messed up. Can't get into the bios at all or get any sense from the peripherals. What's happening with your RAID?

7 Posts

April 5th, 2013 09:00

Nope, wont post, can't get any response from the monitor/VGA. I was upgrading with a second CPU and putting in a CD drive to remove Linux/Ubuntu as I am a windows user. Tried NVRAM_CLR trick by switching the jumpers, swapped out back to the original CPU. Checked for duff RAM. Re-seated the PCI/Riser card and checked the backplane too but I am getting a response from the CD drive and Hard drive just no boot or no post. Frustrating. At my old work we had spare parts lying around to rule out possible hardware faults/failures. I hope it isn't the motherboard.

7 Posts

April 5th, 2013 09:00

I'm not sure about my raid card. So yours won't post? Any beep codes? Any symptoms? Maybe I can help from all my troubles.

7 Posts

April 5th, 2013 09:00

See that's the thing, throughout the whole post I never had a control m option. I went in the bios but I'm not in front of it right now but I put it on the other option where it says raid. Linux only shows my 156gb HDD but I guess if its in mirror it would only show it that way. I'll post what I did after work today.

9 Legend

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16.3K Posts

April 5th, 2013 09:00

Did you configure RAID in CTRL-M?  The PERC's do not support non-RAID, so it must be configured and initialized before any disks are presented to the OS, even with the correct drivers.

7 Posts

April 5th, 2013 09:00

My raid just won't allow OS's to see the array. I have the drivers on a cd and a floppy just in case but it still won't see the array.

9 Legend

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16.3K Posts

April 5th, 2013 09:00

In the BIOS, under Integrated Devices, you should be able to enabled RAID.  If that option is not there or not available to be changed (from SCSI), then the RAID components (key, memory, battery) are either not present or not functioning properly.  If you can enable RAID, but you aren't getting a CTRL-M prompt, then something is wrong with the controller (on the riser card).  Usually, if there is an issue with the controller it will either 1) give you an error during POST about the status of the controller, or 2) won't let you enable RAID in the BIOS.  Turning off RAID (SCSI Enabled) will bypass any issues with the controller itself, and allow you to install without RAID ... or to avoid driver issues with the RAID controller, which may be the case, depending on your version of linux.

9 Legend

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16.3K Posts

April 5th, 2013 10:00

You MUST remove the processor from the heatsink.  Attached, there is NO way to properly seat and latch the processor in place.  I suggest using a credit card to separate them, as it is unlikely to scratch or damage either.

7 Posts

April 5th, 2013 10:00

Correct, one processor which was attached to the heat sink with thermal compound and is still in tact. Attempted an upgrade to second CPU and has since been failing. Thank you.

9 Legend

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16.3K Posts

April 5th, 2013 10:00

So, your system had a single processor, you attempted to add a second ("upgrading with a second CPU"), and since then you get no video?  Or did you replace both ("swapped out back to the original CPU")?  When you removed the processor, was it stuck to the heatsink?

7 Posts

April 5th, 2013 11:00

I have tried with two other processors and a spare heat sink with no thermal compound paste so they are seated properly. Unless the spare supplied are faulty.

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