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April 26th, 2016 21:00

PowerEdge R720XD detected an exception during the UEFI pre-boot environment.


A system restart is required. BIOS rev 2.1.3
The system detected an exception during the UEFI pre-boot environment.
Press ENTER on the serial console (@115200 8-N-1) for detailed exception info.
-------------------------------------------------------------------------------
Type: General Protection Fault (13) Source: Software (UEFI0011)
AX=AFAFAFAFAFAFAFAF BX=0000000000030000 BP=00000000002643C8 SP=00000000CCA87920
CX=00000000CCA87A38 DX=00000000CCA878F0 R8=00000000CCA87A58 R9=00000000CCA87A68
SI=0000000000264110 DI=0000000000400000 SS=0018 CS=0038 Flags=00010202
(CurrentTPL = 08, Event in progress - depth 1)

LBRfr9 CCAD1716 DxeCore.efi +018716
LBRto9 CCAD171C DxeCore.efi +01871C
LBRfr8 CCAD1723 DxeCore.efi +018723
LBRto8 CCACA473 DxeCore.efi +011473
LBRfr7 CCACA487 DxeCore.efi +011487
LBRto7 CCACA4AD DxeCore.efi +0114AD
LBRfr6 CCACA4DD DxeCore.efi +0114DD
LBRto6 CCAD0A7E DxeCore.efi +017A7E
LBRfr5 CCAD0AA5 DxeCore.efi +017AA5
LBRto5 CCAD0BBA DxeCore.efi +017BBA
LBRfr4 CCAD0BC5 DxeCore.efi +017BC5
LBRto4 CCAD0BD1 DxeCore.efi +017BD1
LBRfr3 CCAD0BDD DxeCore.efi +017BDD
LBRto3 CCAD0BEE DxeCore.efi +017BEE
LBRfr2 CCAD0BFC DxeCore.efi +017BFC
LBRto2 CCAD0C0D DxeCore.efi +017C0D
LBRfr1 CCAD0C35 DxeCore.efi +017C35
LBRto1 CCAD0C44 DxeCore.efi +017C44
LBRfr0 CCAD0C58 DxeCore.efi +017C58
LBRto0 CCAD0C69 DxeCore.efi +017C69
-->rip CCAD0C96 DxeCore.efi +017C96 <-- Crash occurred here
s00 CCAC63C3 DxeCore.efi +00D3C3
s01 CCAC1240 DxeCore.efi +008240
s02 CCACA432 DxeCore.efi +011432
s03 CCAC8D31 DxeCore.efi +00FD31
s04 CCACAC52 DxeCore.efi +011C52
s05 CCACAD26 DxeCore.efi +011D26
s06 C853A49E DellBdsDxe.efi +00D49E
s07 C8539F75 DellBdsDxe.efi +00CF75
s08 C853449C DellBdsDxe.efi +00749C
s09 C852E30D DellBdsDxe.efi +00130D
s10 CCABA16B DxeCore.efi +00116B
s11 CCAB9573 DxeCore.efi +000573
s12 CCAB92DF DxeCore.efi +0002DF
s13 CCAEAA4F DxeIpl.efi +004A4F
Stack Unwind Complete after 14 Frames

Stack Dump:
CCA87920 00000000C60C2430
CCA87928 00000000CCA87968
CCA87930 0000000000000000
CCA87938 00000000C60CE320
CCA87940 00000000C60CE198
CCA87948 00000000C60C24A0
CCA87950 AFAFAFAFAFAFAFAF
CCA87958 00000000CCAC938F
CCA87960 0000000000000000
CCA87968 000000000004F0DF
CCA87970 00000000CCA87A38
CCA87978 00000000C60C2418
CCA87980 00000000C60C2418
CCA87988 0000000000000001
CCA87990 0000000000000000
CCA87998 00000000CCAC63C3
CCA879A0 00000000C60C2430
CCA879A8 00000000CCA87A38
CCA879B0 00000000CCA87A58
CCA879B8 00000000CCA87A68
CCA879C0 00000000CCA87A4C
CCA879C8 00000000CCA87A10
CCA879D0 00000000CCADEA01
CCA879D8 00000000CCACA451
CCA879E0 00000000CCA87A01
CCA879E8 0000000000000001
CCA879F0 00000000C60C2430
CCA879F8 00000000C60CE718
CCA87A00 000000000000001F
CCA87A08 00000000CCACF959
CCA87A10 0000000000000008
CCA87A18 00000000CCACFEA4
CCA87A20 0000000000000008
CCA87A28 00000000C60CE618
CCA87A30 800000000000000A
CCA87A38 00000000C60CE198
CCA87A40 0000000000000000
CCA87A48 00000000CCAD1CB7
CCA87A50 0000000000000008
CCA87A58 00000000CCAC0F0C
CCA87A60 0000000000000000
CCA87A68 00000000C60C2530
CCA87A70 00000000C60C2401
CCA87A78 00000000CCAC8ADC
CCA87A80 00000000C84B8518
CCA87A88 00000000CCAC1240
CCA87A90 00000000C84B7C18
CCA87A98 0000000000000000
CCA87AA0 00000000C85AD040
CCA87AA8 00000000CCAD21AD
CCA87AB0 0000000000000028
CCA87AB8 00000000CCAE21E0
CCA87AC0 00000000C84B7C18
CCA87AC8 00000000C84B7C18
CCA87AD0 0000000000000053
CCA87AD8 00000000CCACA432
CCA87AE0 0000000000000008
CCA87AE8 00000000CCADE5C0
CCA87AF0 0000000000000000
CCA87AF8 00000000C60CE718
CCA87B00 0000000000000010
CCA87B08 0000000000000018
CCA87B10 00000000C60CE718
CCA87B18 00000000CCAC8D31
CCA87B20 0000000000000004
CCA87B28 00000000CCADE5C0
CCA87B30 0000000000000000
CCA87B38 00000000C60CE718
CCA87B40 0000000000000002
CCA87B48 00000000C60CE718
CCA87B50 0000000000000000
CCA87B58 0000000000000000
CCA87B60 0000000000000000
CCA87B68 0000000000000000
CCA87B70 0000000000000000
CCA87B78 00000000C60CE718
CCA87B80 0000000000000004
CCA87B88 00000000CCACA451
CCA87B90 0000000000000001
CCA87B98 00000000CCACAC52
CCA87BA0 00000000C60C2520
CCA87BA8 00000000CCADE590
CCA87BB0 00000000C60C2530
CCA87BB8 00000000CCADE5C0
CCA87BC0 00000000C60CE718
CCA87BC8 0000000000000000
CCA87BD0 00000000C60C2518
CCA87BD8 00000000C54A7040
CCA87BE0 00000000002A0000
CCA87BE8 0000000000000010
CCA87BF0 00000000C5747000
CCA87BF8 00000000C54A7000
CCA87C00 000000000000002A
CCA87C08 000000000000002A
CCA87C10 0000000000000004
CCA87C18 00000000CCACAD26
CCA87C20 00000000C54A7000
CCA87C28 00000000002A0000
CCA87C30 0000000000000000
CCA87C38 00000000CCA87CE0
CCA87C40 0000000000264110
CCA87C48 00000000002643C8
CCA87C50 0000000000030000
CCA87C58 00000000C853A49E
CCA87C60 00000000C54A7000
CCA87C68 00000000002A0000
CCA87C70 00000000CCA87CE0
CCA87C78 00000000CCA87CA0
CCA87C80 0000000000000000
CCA87C88 0000000000000001
CCA87C90 00000000000002A0
CCA87C98 00000000002A0000
CCA87CA0 00000000C54A7000
CCA87CA8 00000000C60C2518
CCA87CB0 00000000C60D0030
CCA87CB8 00000000C855E375
CCA87CC0 00000000C6090920
CCA87CC8 0000000000000000
CCA87CD0 0000000000000076
CCA87CD8 00000000C60C2620
CCA87CE0 0000000000000000
CCA87CE8 F3A8FF3000000000
CCA87CF0 00000000C76CD902
CCA87CF8 00000000C8539F75
CCA87D00 00000000C60D1D18
CCA87D08 00000000C856A6C8
CCA87D10 0000000000000000
CCA87D18 0000000000000028

TSC value when exception occurred: 001FC2C53DDA
Log of UEFI DxeCore Events:
Now-StartTSC Now-EndTSC TPL FuncAddr
0000002E64E8 XXXXXXXXXXXX 0808 CCAC61E0 DxeCore.efi +00D1E0
0000002EA00C 0000002E65BC 0808 CCACF920 DxeCore.efi +016920
0000003079AC 000000304478 0808 C6710C30 EhciDxe.efi +004C30
000000307BC4 000000307A70 0808 C8504970 CpuMpDxe.efi +001970
000000308B2C 000000307C7C 0808 C6710C30 EhciDxe.efi +004C30
000000B90458 000000B8FDD0 1E1E CCACEB30 DxeCore.efi +015B30
000001CBAD5C 000001CBA6DC 1E1E CCACEB30 DxeCore.efi +015B30
000002DE5688 000002DE4FF0 1E1E CCACEB30 DxeCore.efi +015B30
000003F0FFE4 000003F0F788 1E1E CCACEB30 DxeCore.efi +015B30
00000503A6A8 00000503A01C 1E1E CCACEB30 DxeCore.efi +015B30
0000061652E8 000006164CA8 1E1E CCACEB30 DxeCore.efi +015B30
00000728FE50 00000728F578 1E1E CCACEB30 DxeCore.efi +015B30
0000083BA874 0000083BA1C4 1E1E CCACEB30 DxeCore.efi +015B30
0000094E4B4C 0000094E4480 1E1E CCACEB30 DxeCore.efi +015B30
00000A60FA88 00000A60F3E4 1E1E CCACEB30 DxeCore.efi +015B30
00000B73A100 00000B739A14 1E1E CCACEB30 DxeCore.efi +015B30
00000C864D7C 00000C864464 1E1E CCACEB30 DxeCore.efi +015B30
00000D98F1B8 00000D98EA44 1E1E CCACEB30 DxeCore.efi +015B30
00000EAB9A54 00000EAB9278 1E1E CCACEB30 DxeCore.efi +015B30
00000F9C4624 00000F9C43B0 0808 C8504970 CpuMpDxe.efi +001970
00000F9C7BFC 00000F9C46DC 0808 C6710C30 EhciDxe.efi +004C30
00000F9C8DC8 00000F9C7CCC 0808 C6710C30 EhciDxe.efi +004C30
00000FBE4390 00000FBE3814 1E1E CCACEB30 DxeCore.efi +015B30
000010AF572C 000010AF54C8 0808 C8504970 CpuMpDxe.efi +001970
000010AF8DA4 000010AF5820 0808 C6710C30 EhciDxe.efi +004C30
000010D0EFFC 000010D0E760 1E1E CCACEB30 DxeCore.efi +015B30
000011BF4354 000011BF41D8 0808 C8504970 CpuMpDxe.efi +001970
000011BF53DC 000011BF4408 0808 C6710C30 EhciDxe.efi +004C30
000011E39764 000011E38E58 1E1E CCACEB30 DxeCore.efi +015B30
000012F60A00 000012F608F4 0808 C8504970 CpuMpDxe.efi +001970
000012F63EF8 000012F60AB8 0808 C6710C30 EhciDxe.efi +004C30
000012F64844 000012F64160 1E1E CCACEB30 DxeCore.efi +015B30
00001408D244 00001408D090 0808 C8504970 CpuMpDxe.efi +001970
00001408E108 00001408D2FC 0808 C6710C30 EhciDxe.efi +004C30
00001408EB6C 00001408E368 1E1E CCACEB30 DxeCore.efi +015B30
0000151B4944 0000151B47FC 0808 C8504970 CpuMpDxe.efi +001970
0000151B7E80 0000151B4A20 0808 C6710C30 EhciDxe.efi +004C30
0000151B8D8C 0000151B7F34 0808 C6710C30 EhciDxe.efi +004C30
0000151B9A04 0000151B8FF8 1E1E CCACEB30 DxeCore.efi +015B30
000015E03360 000015D9E574 0808 C6703D10 UsbBusDxe.efi +006D10
000015E076BC 000015E03418 0808 C6710C30 EhciDxe.efi +004C30
000015E078FC 000015E077C4 0808 C8504970 CpuMpDxe.efi +001970
000015E0881C 000015E079B4 0808 C6710C30 EhciDxe.efi +004C30
0000162E42BC 0000162E3C0C 1E1E CCACEB30 DxeCore.efi +015B30
00001740EB48 00001740E550 1E1E CCACEB30 DxeCore.efi +015B30
00001853944C 000018538C30 1E1E CCACEB30 DxeCore.efi +015B30
000019663CF8 0000196636F4 1E1E CCACEB30 DxeCore.efi +015B30
00001A78EB54 00001A78E4E8 1E1E CCACEB30 DxeCore.efi +015B30
00001B8B9278 00001B8B8C84 1E1E CCACEB30 DxeCore.efi +015B30
00001C9E3B24 00001C9E3530 1E1E CCACEB30 DxeCore.efi +015B30
00001DB0E684 00001DB0DEAC 1E1E CCACEB30 DxeCore.efi +015B30
00001EC39008 00001EC38980 1E1E CCACEB30 DxeCore.efi +015B30
00001FD63804 00001FD631C0 1E1E CCACEB30 DxeCore.efi +015B30
000020E8E078 000020E8D84C 1E1E CCACEB30 DxeCore.efi +015B30
000021FB8874 000021FB821C 1E1E CCACEB30 DxeCore.efi +015B30
0000230E3224 0000230E2BB8 1E1E CCACEB30 DxeCore.efi +015B30
00002420E188 00002420DB20 1E1E CCACEB30 DxeCore.efi +015B30
000025337C50 000025337B18 1010 C867BE00 EbcDxe.efi +000E00
0000253388E8 000025337EB0 1E1E CCACEB30 DxeCore.efi +015B30
00002645CCE0 000015E08918 0808 C6703D10 UsbBusDxe.efi +006D10
00002645CEC0 00002645CDB0 0808 C8504970 CpuMpDxe.efi +001970
0000264616AC 00002645CF70 0808 C6710C30 EhciDxe.efi +004C30
000026462560 000026461764 0808 C6710C30 EhciDxe.efi +004C30
0000264631C4 0000264627CC 1E1E CCACEB30 DxeCore.efi +015B30

5 Practitioner

 • 

274.2K Posts

April 27th, 2016 01:00

press F10,can't enter Life Cycle Controller.

November 6th, 2017 06:00

Dear Team,

When i run dell diagnostics . i am getting error at CD ROM DRIVE 3-0-5 when 16% completed, it shows the system detected an exception during the UEFI pre-boot enivronment.press enter on the serial console (@115200 8-n-1) for detailed exception info.

please check this issue..resolve immediatly

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