AMRDG
1 Copper

unable to change default mgmt IP in MD3820f using GUI

I have Configured MD3820F  storage but i couldn't change default Mgmt IP in GUI Mode. I was tried several time but it not change to new IP, please assist us to how to resolve this issue?

Dhanushka- SITS

 

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7 Replies
Moderator
Moderator

Re: unable to change default mgmt IP in MD3820f using GUI

Hello AMRDG,

Do you have the serial/ console cable that came with your MD3820f?  if you do then you can use that to change your Management IP address.  Here are the steps to do so.

  1. Startup a terminal emulation program like putty, teraterm, minicom or hyperterminal using these terminal settings (115200-8-n-1).

NOTE:

Windows Server 2008 does not ship with hypertrm.exe and hypertrm.dll. Customers wanting to use hyperterminal in Server 2008, must copy these two files from a Windows XP system.

  1. Send a from the terminal shell. This is accomplished by <Ctrl><PAUSE/BREAK> within HyperTerminal or Putty, use <Ctrl><A><F> from within Minicom on Linux systems.
  2. When prompted for input within 5 seconds, press <S> for the service interface menu.

NOTE:

Only capital "S" works here, lowercase "s" will not be recognized for this command.

  1. The user will then be prompted for a password. The Password is: supportDell
  2. The menu options available are.

    1) Display IP Configuration

    2) Change IP Configuration

    3) Reset Storage Array (SYMbol) Password

  1. Q) Quit Menu

Please let us know if you have any other questions.

DELL-Sam L
Dell | Social Outreach Services - Enterprise
Download the Dell Quick Resource Locator app today to access PowerEdge support content on your mobile device! (iOS, Android, Windows)

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AMRDG
1 Copper

Re: unable to change default mgmt IP in MD3820f using GUI

hello Dell-sam L

 

thank you for support that working i have been changed IP but then i try to  change DNS that also can not change   and is it not possible to change from Serial Cable?

or any other way please

AMRDG

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Moderator
Moderator

Re: unable to change default mgmt IP in MD3820f using GUI

Hello AMRDG,

You set the ip address, subnet mask & gateway on an MD3000.  There is not a place to change the DNS.

Please let us know if you have any other questions.

DELL-Sam L
Dell | Social Outreach Services - Enterprise
Download the Dell Quick Resource Locator app today to access PowerEdge support content on your mobile device! (iOS, Android, Windows)

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Adeir
1 Copper

Re: unable to change default mgmt IP in MD3820f using GUI

Hi All,

 

i have the same problem now. can you help me how to connect with serial cable. and share username password for default.

 

thanks.

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Moderator
Moderator

Re: unable to change default mgmt IP in MD3820f using GUI

Hello Adeir,

Here are the steps to connect to the serial connection on the controllers so that you can change the IP address.

  1. Startup a terminal emulation program like putty, teraterm, minicom or hyperterminal using these terminal settings (115200-8-n-1).
  2. Send a from the terminal shell. This is accomplished by <Ctrl><PAUSE/BREAK> within HyperTerminal or Putty, use <Ctrl><A><F> from within Minicom on Linux systems.
  3. When prompted for input within 5 seconds, press <S> for the service interface menu. NOTE: Only capital "S" works here, lowercase "s" will not be recognized for this command.
  4. The user will then be prompted for a password. The Password is: supportDell
  5. The menu options available are.

1) Display IP Configuration

2) Change IP Configuration

3) Reset Storage Array (SYMbol) Password

  1. Q) Quit Menu

Please let us know if you have any other questions.

DELL-Sam L
Dell | Social Outreach Services - Enterprise
Download the Dell Quick Resource Locator app today to access PowerEdge support content on your mobile device! (iOS, Android, Windows)

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delafjor
1 Copper

Re: unable to change default mgmt IP in MD3820f using GUI

Hi Everyone, I have a Dell MD3220i that I inherited from another office. I can not seem to be able to configure the ISCSI ports or the management ports. The software does not see the array. So, I need to communicate via the USB management port. What cable do I need to connect from USB to Serial port?
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Moderator
Moderator

Re: unable to change default mgmt IP in MD3820f using GUI

Hello delafjor,

Here is the Dell part#MN657 for the password reset/ serial cable.  Once you have the cable you can use it to connect to each controller and change the management IP, & iSCSI IP addresses.

Please let us know if you have any other questions.

DELL-Sam L
Dell | Social Outreach Services - Enterprise
Download the Dell Quick Resource Locator app today to access PowerEdge support content on your mobile device! (iOS, Android, Windows)

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