Precision Fixed Workstations

[libove]

Possibly the same as: https://www.dell.com/community/Precision-Fixed-Workstations/DELL-Precision-T3620-unknown-device-repo...

On a Dell Precision T3620 running Windows 10 64-bit (v1803), I see two "Unknown device"s in Device Manager.

They have Device instance paths ROOT\NET\0001 and ROOT\NET\0002

How would I figure out what actual devices these are supposed to be, to identify which driver might be missing? Running the driver scan from the Dell support website does not find any missing drivers.

thank you.

[Mary G]

You can ignore those entries since they don't refer to any hardware. If you want to try this it might make the entries go away: 

Right click on the entries and select Scan for hardware changes. 

[XGratitude]

Hi,

 I have read through this thread. I only found the step to right-click scan for hardware changes. This din't work for me. Is there any other solution?

[Tesla1856]

---

@XGratitude wrote:

Hi,

 I have read through this thread. I only found the step to right-click scan for hardware changes. This din't work for me. Is there any other solution?

---

Actually, the Solution says to delete them.  :Smile:

[Ansari27]

I want to transfer photos from laptop to mobile but this problem is coming.If I delete the driver than can I be able to transfer photos from pc to mobile

[Tesla1856 · Accepted solution]

Obviously, you should have a proper system backup first, but then ...

you can try deleting them from Device Manager and see if they come back during next PnP Hardware Scan.

[libove]

In fact removing the devices and re-scanning for them did result in them staying removed. Which suggests that Windows botched a device driver installation for some other device at some point, and left phantom devices in place.  It's definitely not supposed to work that way. Ugh. Thanks, Microsoft....

And thanks to both of you who provided suggestions; out-of-the-box thinking is ever more necessary in today's "It's all Cloud, quality doesn't matter" world :(

[speedstep]

This is non Dell Hardware.  Its not Microsoft's fault either.

https://support.logi.com/hc/en-us/articles/360024843033--Downloads-Extreme-3D-Pro

https://download01.logi.com/web/ftp/pub/techsupport/joystick/lgs510.exe

unknown devices:
ROOT\NET\0000
ROOT\NET\0001
ROOT\NET\0002
ROOT\MEDIA\0000

Example: if the Extreme Digital 3D has C207,

that translates to VID_046D&PID_C207,

theWingMan Game pad would have a VID_PID of VID_046D&PID_C209

This applies to the following products:
All Logitech Steering Wheels
All Logitech joysticks
All Logitech game pads except Chill ztream for PC

Under device manager DETAILS TAB what is the text for

HARDWARE ID ?

My service logs show this as non dell device

device driver for ROOT\SYSTEM\0001 in windows 10- (hardware id) root\LogiGamePanelVirtualBus

Logitech GamePanel Virtual Bus Enumerator Driver

LGBusEnum.sys

C:\Windows\System32\drivers\LGBusEnum.sys

Drivers for Logitech keyboards that utilize GamePanel LCD technology.
File Location
C:\Windows\System32\drivers\LGBusEnum.sys

HARDWARE ID

[speedstep · Accepted solution]

Neither Dell Nor Microsoft are responsible for Logitech Gaming Software

This is non Dell Hardware.  Its not Microsoft's fault either.

https://support.logi.com/hc/en-us/articles/360024843033--Downloads-Extreme-3D-Pro

https://download01.logi.com/web/ftp/pub/techsupport/joystick/lgs510.exe

unknown devices:
ROOT\NET\0000
ROOT\NET\0001
ROOT\NET\0002
ROOT\MEDIA\0000

Example: if the Extreme Digital 3D has C207,

that translates to VID_046D&PID_C207,

theWingMan Game pad would have a VID_PID of VID_046D&PID_C209

USB	046D	Logitech, Inc.	C21F	F710 Wireless Gamepad [XInput Mode]
USB	046D	Logitech, Inc.	C221	G11/G15 Keyboard / Keyboard
USB	046D	Logitech, Inc.	C21A	Precision Gamepad
USB	046D	Logitech, Inc.	C21C	G13 Advanced Gameboard

This applies to the following products:
All Logitech Steering Wheels
All Logitech joysticks
All Logitech game pads except Chill ztream for PC

Under device manager DETAILS TAB what is the text for

HARDWARE ID ?

My service logs show this as non dell device

device driver for ROOT\SYSTEM\0001 in windows 10- (hardware id) root\LogiGamePanelVirtualBus

Logitech GamePanel Virtual Bus Enumerator Driver

;; WmBEnum.inf
;; Logitech Virtual Bus Enumerator INF file
;;
;; Part of Logitech Gaming Software
;;
;; Copyright 2001-2009 Logitech. All rights reserved.

[SourceDisksNames]
55=%DiskDesc%,,,

[SourceDisksFiles]
WmBEnum.sys=55
WmXlCore.sys=55

[DestinationDirs]
DefaultDestDir = 12
Drivers_Dir = 12

[ControlFlags]
ExcludeFromSelect = *

[Manufacturer]
%StdMfg%=Standard

[Standard]
%LogiVirtualBus.DeviceDesc%=LogiVirtualBus_Device, root\LogiVirtualBus

[LogiVirtualBus_Device]
CopyFiles=Drivers_Dir

[Drivers_Dir]
WmBEnum.sys
WmXlCore.sys

[LogiVirtualBus_Device.HW]
AddReg = WmXlCore_LogiBus_Filter.AddReg.HW

[WmXlCore_LogiBus_Filter.AddReg.HW]
HKR,,"UpperFilters",0x00010000,"WmXlCore"

[LogiVirtualBus_Device.Services]
AddService = WmBEnum, 0x00000002, Virtual_Bus_Enum_Service_Inst
AddService = WmXlCore, , Virtual_Bus_Enum_Filter_Service_Inst

[Virtual_Bus_Enum_Service_Inst]
DisplayName = %WmBEnum.SVCDESC%
ServiceType = 1 ; SERVICE_KERNEL_DRIVER
StartType = 3 ; SERVICE_DEMAND_START
ErrorControl = 1 ; SERVICE_ERROR_NORMAL
ServiceBinary = %10%\system32\drivers\WmBEnum.sys
LoadOrderGroup = Extended Base

[Virtual_Bus_Enum_Filter_Service_Inst]
DisplayName = %WmXlCore.SVCDESC%
ServiceType = 1 ;%SERVICE_KERNEL_DRIVER%
StartType = 3 ;%SERVICE_DEMAND_START%
ErrorControl = 0 ;%SERVICE_ERROR_IGNORE%
ServiceBinary = %10%\system32\drivers\WmXlCore.sys
LoadOrderGroup = extended base

[Strings]
Vendor = "Logitech"
DiskDesc="Logitech Gaming Software"
StdMfg = "(Standard system devices)"

LogiVirtualBus.DeviceDesc = "Logitech Virtual Bus Enumerator"
WmXlCore.SVCDESC = "Logitech Translation Layer Driver"
WmBEnum.SVCDESC = "Logitech Virtual Bus Enumerator Driver"

[Strings.0411]
Vendor = "Logicool"
DiskDesc="Logicool Gaming Software"
StdMfg = "(Standard system devices)"

LogiVirtualBus.DeviceDesc = "Logicool Virtual Bus Enumerator"
WmXlCore.SVCDESC = "Logicool Translation Layer Driver"
WmBEnum.SVCDESC = "Logicool Virtual Bus Enumerator Driver"

[danatoli]

Disconnect the device using the right mouse button. If there are no changes in the operation of the system. Feel free to remove this equipment. (also using the right mouse button).