I am having similar issues with my P5200 video card performance on my 7730 as well. While my benchmarks are OK (but not great percentile-wise), actual performance is terrible and it repeatedly failed the Support Asst video card tests right out of the box. Currently getting better actual graphics performance out of an old MSI laptop with a 4th i7, GTX 960m and 16gb DDR3 memory. It also shipped with a corrupted OS and failed a Windows reinstall. I had to boot with Linux from a flashdrive, wipe the ssd, then do a fresh install of Windows from a flashdrive (was going to install the OS on a better ssd anyway). I also updated all drivers (auto and then again manually when having issues) and ran pre-boot diagnostics (no issues found). Dell sent someone to replace the video card today, but it did not fix any of the issues. I think the motherboard is faulty, but I have already sunk way too many hours on this PC and have been getting the runaround from Dell. I disputed the charge with my credit card company and am looking at a Thinkpad P72.
Dell just changed my motherboard and video card and I'm still having the same problem. The video card is always idle, even if a start to render in C4D. A way I found to bypass this is by reinstalling the driver, somewhere during the install process the video card kicks on and stays on. I just have to reinstall the driver every time I shutdown the PC..... This is clearly a software issue.
Yes I have tried everything, even the Dell support did. No solution.
I'm intrigued with your situation. I'm having a similar problem, same laptop and graphics card. Dell swapped out the MoBo and 5200 graphics card. When I reinstall the driver my CUDA based simulation software appears to run ok. The fans burst into life and the simulation is fast. However, as soon as I reboot the driver install completes and the performance is worse than my old 6800. Whats so frustrating is several colleagues have the same spec machine and their's work brilliantly.
I think it's more of a software problem than a hardware one. I'm trying my luck over at nvidia maybe they have some kind of solution. The machine is great, some heating problems when going full berserk on rendering, and this idiotic problem with the GPU being idle. (that GPU thing is quite an exception from what I understand). I actually think is power problem. I will change my battery and get back to you.
sfortin7
3 Posts
0
December 5th, 2018 09:00
What benchmark program exactly?
Justin C
4 Operator
•
783 Posts
1
December 5th, 2018 13:00
@AlexOrson,
Are you absolutely sure that the apps you're running are using the Nvidia card? Instead of the Intel card? 2 things you might do:
1. Go into the BIOS, turn off switchable graphics ( this turns off the Intel card )
2. Try clearing all of your non-Microsoft services using MSCONFIG then test the apps again.
MattS9
2 Posts
0
December 12th, 2018 15:00
MattS9
2 Posts
0
December 12th, 2018 15:00
I am having similar issues with my P5200 video card performance on my 7730 as well. While my benchmarks are OK (but not great percentile-wise), actual performance is terrible and it repeatedly failed the Support Asst video card tests right out of the box. Currently getting better actual graphics performance out of an old MSI laptop with a 4th i7, GTX 960m and 16gb DDR3 memory. It also shipped with a corrupted OS and failed a Windows reinstall. I had to boot with Linux from a flashdrive, wipe the ssd, then do a fresh install of Windows from a flashdrive (was going to install the OS on a better ssd anyway). I also updated all drivers (auto and then again manually when having issues) and ran pre-boot diagnostics (no issues found). Dell sent someone to replace the video card today, but it did not fix any of the issues. I think the motherboard is faulty, but I have already sunk way too many hours on this PC and have been getting the runaround from Dell. I disputed the charge with my credit card company and am looking at a Thinkpad P72.
AlexOrson
3 Posts
0
January 3rd, 2019 06:00
Hello,
Dell just changed my motherboard and video card and I'm still having the same problem. The video card is always idle, even if a start to render in C4D. A way I found to bypass this is by reinstalling the driver, somewhere during the install process the video card kicks on and stays on. I just have to reinstall the driver every time I shutdown the PC..... This is clearly a software issue.
Yes I have tried everything, even the Dell support did. No solution.
PNJD
1 Message
0
March 1st, 2019 13:00
I'm intrigued with your situation. I'm having a similar problem, same laptop and graphics card. Dell swapped out the MoBo and 5200 graphics card. When I reinstall the driver my CUDA based simulation software appears to run ok. The fans burst into life and the simulation is fast. However, as soon as I reboot the driver install completes and the performance is worse than my old 6800. Whats so frustrating is several colleagues have the same spec machine and their's work brilliantly.
craftsmen
1 Message
0
March 2nd, 2019 03:00
i was planning to own it .checking these mixed reviews i understand that quadro for mobile workstation is not workstation is not recommendable
AlexOrson
3 Posts
0
March 17th, 2019 02:00