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1 Rookie
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7 Posts
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63664
April 29th, 2018 03:00
ME Firmware Update Failed: Image Loading
Hello,
I was wondering if the Dell is aware of the above error that happens during BIOS installation. The error affects Precision 5510 when upgrading to 1.6.1 System BIOS. I suppose the BIOS update goes fine except that error.
ME Firmware Update Failed: Image Loading
The full error can be seen in the YouTube screencast I shot here.
Regards,
Sudhir Khanger.
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Danny come up with a unique nickname
2 Posts
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October 18th, 2018 14:00
Having the exact same issue.
Was this ever resolved?
Danny
Shambles44
1 Message
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June 8th, 2019 10:00
Also had the same issue with also the 1.26 bios patch making my PC unstable and unusable. Using the bios recovery tool was able fix the instability issue on an older 1.24 bios as a base. Is it possible to go back to the more stable 161 bios ? Or even the original bios then update it that way.
Themysticklys
1 Message
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November 6th, 2019 04:00
Rachidev84
4 Posts
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January 21st, 2020 10:00
I Have same error, and I fixed it accidently, I Don't know how I did it , but I try to remember the steps:
1- I downgrade bios to last recommanded version before 2018
2- I Disable Engine Management from Device Management.
3- I download Engine Management driver from Intel website. and Install it.
4- I download last urgent bios. and install it . then the processing says : ME Firmwae Update Failed: Image Loading
then he says: ME Update passed.
then the green message says : Firmware Updates successful. Reboting your system.
I Think last urgent bios disable Engine Management before he update it. so that why he failed to loading image.
Rpmurph8300
12 Posts
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April 13th, 2020 13:00
I have an XPS 7590 not a 5510 though.
JJRobinson83
1 Message
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June 18th, 2020 16:00
I have exactly the same problem
Andisoft
1 Rookie
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1 Message
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April 2nd, 2021 23:00
same problem with Optiplex 3020M
please advice
windmill7
1 Message
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April 29th, 2021 20:00
Likewise for 3431 after BIOS update 1.7.2
NKStrong
1 Rookie
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1 Message
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May 22nd, 2021 12:00
Same issue with two T7920; no issue on the firs one then same issue on the other 2
Obecker
2 Posts
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May 6th, 2022 01:00
Dell 7389. Same problem…
ThaorusT TV
9 Posts
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June 27th, 2022 06:00
dell inspiron 15 5567 same problem, I think this is the one causing my restarting after shutdown issue.
The1Weeze
3 Posts
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July 12th, 2022 08:00
I have over 40 (forty) Dell 3240 i5 AIO's that have had this issue for over 2+ years. Spoke with Dell Support several times. Tried many different things. All Dell updates, BIOS updates, Windows updates have been completed (no change) . They wanted me to reinstall Windows (didn't fix issue). Had no answer to the problem. Computers all work and have had no real issue as far as I could tell but sure would have like for it to have been fixed. They were under warranty when the issue started and not fixed when issue brought to Dell. Now all are out of warranty.
bradthetechnut
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9.5K Posts
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July 12th, 2022 17:00
Above post by The1Wheeze is duplicate. https://www.dell.com/community/Optiplex-Desktops/ME-Firmware-Update-Failed/m-p/8233638#M61869
adtruck
1 Rookie
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2 Posts
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August 4th, 2023 23:00
Wow, after hours of search, your solution is the only one make sense and work. Downgrade to a proper BIOS to enable HECI is the first key, Apply a ME firmware update utility that is compatible is another key. No wonder this is such a hard fix. you nailed it and this should go to dell support training.
ccusscotland
1 Message
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February 2nd, 2024 21:05
@DSI Tanneurs
Massive thanks for providing this fix. It’s been driving me nuts all evening but following your instructions worked.