Precision 3560, LCD colors undersaturated

Question

I have a Precision 3560 and the colors are horribly undersaturated.  The red is extremely pale, even after doing a Calibrate Display Color in Windows 10.  I compare the color to my work laptop (Latitude 5420) and the results are astonishing. The red looks muddy and has an orange cast.  The text on the display is clear and i have the whites looking proper, but I don't know what to do to make the Red look as good as my 5420. All drivers for the unit (including the Intel and NVidia) are on the latest versions.  I have the 1920x1080 touch screen model of the Precision 3560.  Is this a known issue for this model, and if so, is there a way to adjust it, or do i have a bad screen?  Any help would be greatly appreciated.  Love the performance of the machine, absolutely hate the display!

DELL-Cares · Answer

Thank you! We have received the required details. We will work towards a resolution. In the meantime, you may also receive assistance or suggestions from the community members.

Update September 23, 2021 = A DELL-Cares agent setup service to replace the LCD.

smemflynn · Answer

Hi there - exact same problem and a Dell technician replaced the attached parts today but no improvement. How was the issue resolved here? Thanks.

Precision Mobile Workstations

Was this post helpful?