Our new Dell precisions 7740 drop WiFi connection constantly. updated drivers to the 11/26-11/27 intel drivers but still persisting. The device manager shows the WiFi component with a yellow triangle, properties show it is not functioning properly. The device cannot start (Code 10). Operation Failed
Did all the BIOs and latest patches, still no fix.
We use Meraki APs. The Meraki APs hand out DHCP which the Intel Wi-Fi AX200 160MHz does nto acquire a IP address. But I have managed to static IP a Intel AX200 WiFi adapter which works until it restarts and resets itself back.
We have not received the requested details for the reported unit, the case logged under reference number will be archived for now, do revert at your convenience.
SibuLox
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2 Posts
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December 23rd, 2019 11:00
Same issue.
Our new Dell precisions 7740 drop WiFi connection constantly. updated drivers to the 11/26-11/27 intel drivers but still persisting. The device manager shows the WiFi component with a yellow triangle, properties show it is not functioning properly. The device cannot start (Code 10). Operation Failed
Did all the BIOs and latest patches, still no fix.
We use Meraki APs. The Meraki APs hand out DHCP which the Intel Wi-Fi AX200 160MHz does nto acquire a IP address. But I have managed to static IP a Intel AX200 WiFi adapter which works until it restarts and resets itself back.
Dell please fix.
DELL-Cares
Moderator
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27.6K Posts
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December 24th, 2019 09:00
Hi There,
We are following with reference to your recent post, please revert with the requested details for us to review and assist you further.
Regards,
Paventhan M
DELL-Cares
Moderator
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27.6K Posts
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December 25th, 2019 12:00
Hi There,
We have not received the requested details for the reported unit, the case logged under reference number will be archived for now, do revert at your convenience.
Regards,
Paventhan M
SibuLox
1 Rookie
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2 Posts
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January 2nd, 2020 10:00
Opened service request ticket with Dell. All 12 of the new 7740 have the same issue with Wifi not connecting.
AlexR08
1 Message
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January 12th, 2020 07:00
Having the same issue. Any update from dell?