Checking to see if there is an update regarding this? I've tested the 1.8 BIOS update and it's still causing serious speed issues. Downgrading does help, hopefully there is an update soon?
I tried downloading & running the 1.7 BIOS update, but it doesn't seem to have taken. It shows that I still have v 1.8. Can you share the correct link so that I'm sure I'm downloading from the right place? Is there anything else I should do to perform this downgrade?
There's an even better solution, I think. 'silverkorn' has posted a link to v1.8.1; several have tried it (including me), and it works. It's in this thread. I'll mention you in reply to his post so you can get the link.
Here's the link that silverkorn posted. I've tried it, and it works.
"Final" update: this all started when I tried installing a Thunderbolt Dock (WD19TBS), which needed a BIOS upgrade to 1.8.0, which slowed down the system, etc., etc. (Dell suggested a motherboard replacement, which I declined.) Now, after the updated BIOS v1.8.1, I installed the dock, and everything is working fine (fingers crossed, knock on wood). No m'board replacement required.
gqfr
1 Message
0
July 16th, 2021 09:00
I have the same problem here. I have tried several high power chargers but it doesn't change anything.
yshdell7750
1 Message
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July 16th, 2021 10:00
thanks. My issue is resolved with your suggestion CPU speed is lowered to 0.8 GHZ with 1.8 and now back to 4.0 after downgrade.
WanielDeiss
2 Posts
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July 19th, 2021 05:00
Same Problem here... BIOS Downgrade helps.
what the... Dell?! This problem exists since 2 months?!
Productdesigner
1 Message
0
July 23rd, 2021 09:00
I have Pro Support and still no info or warnings from dell to this issue at all.
It tock me 2 complete evenings and several tryings to workaround untill i realized the issue...
All Dell performence tests quited with no issue!?
Today i saw the same issue on several brand new devices, also...
Today is the 23. July 2021.
Please tell me, why Dell is still rolling out this bios version?
Dos it really care anybody by Dell?
NDRelay
1 Message
0
July 27th, 2021 12:00
Hello,
Checking to see if there is an update regarding this? I've tested the 1.8 BIOS update and it's still causing serious speed issues. Downgrading does help, hopefully there is an update soon?
aguilara
1 Message
0
July 29th, 2021 17:00
Out of curiosity, which dock station are you using? is it one of the WD19 performance docks?
Wardski1974
2 Intern
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189 Posts
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July 29th, 2021 19:00
I can confirm this does fix the throttling issue!
tss-mflanagan
1 Rookie
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11 Posts
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July 29th, 2021 20:00
WD19TBS.
tss-mflanagan
1 Rookie
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11 Posts
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July 29th, 2021 20:00
Yay! I'll try it out as soon as I can. THanks for the heads up.
tss-mflanagan
1 Rookie
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11 Posts
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July 29th, 2021 21:00
Yes; it seems to have solved the problem.
Next step (probably on Friday), try installing the WD19TBS T'bolt Dock.
Jeff R Lewis
1 Message
0
July 30th, 2021 14:00
I tried downloading & running the 1.7 BIOS update, but it doesn't seem to have taken. It shows that I still have v 1.8. Can you share the correct link so that I'm sure I'm downloading from the right place? Is there anything else I should do to perform this downgrade?
tss-mflanagan
1 Rookie
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11 Posts
0
July 30th, 2021 16:00
@Jeff R Lewis Look at silverkorn's post (above) with the link to v1.8.1.
tss-mflanagan
1 Rookie
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11 Posts
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July 30th, 2021 16:00
There's an even better solution, I think. 'silverkorn' has posted a link to v1.8.1; several have tried it (including me), and it works. It's in this thread. I'll mention you in reply to his post so you can get the link.
Here's the link that silverkorn posted. I've tried it, and it works.
tss-mflanagan
1 Rookie
•
11 Posts
0
August 1st, 2021 10:00
"Final" update: this all started when I tried installing a Thunderbolt Dock (WD19TBS), which needed a BIOS upgrade to 1.8.0, which slowed down the system, etc., etc. (Dell suggested a motherboard replacement, which I declined.) Now, after the updated BIOS v1.8.1, I installed the dock, and everything is working fine (fingers crossed, knock on wood). No m'board replacement required.
pcdunn69
1 Message
0
August 3rd, 2021 09:00
Do you have a step-by-step for this procedure or an update?