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February 16th, 2021 12:00

Precision 7750, headphone jack static noise

After the 25th of January 2021 Realtek driver update, the headphone jack returns static noise when DELL Optimizer Audio is enabled. Disabling Dell Optimizer Audio fixes the issue.

I would like to be able to use Dell Optimizer for audio just like before with my headphone jack. Please provide a driver fix asap.

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25.1K Posts

February 17th, 2021 00:00

This issue was resolved over private message. Steps that resolved the issue:

In device manager, expand Sound, video and game controllers - uninstall the Realtek driver, check the box to remove the software. Then restart the system and install the latest version from the Dell support website.

Regards,
Ritika

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