Its been a great printer. But I replaced 3 toners and now - nothing. The green oblong on the image representing the paper tray is flashing,as is the on/off logo bottom left. And I can't find anything wrong Can anyone help ?
Hi PhilK5,
Thank you for writing to the Dell Community Forum.
Please reload the paper on the tray as it indicates by blinking green. Please refer the link with the button indicator http://dell.to/1LupefR.
Please reply if you have any further questions.
DELL-Infant R
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Nope, no difference. Already tried that anyways. Took half the paper out too in case I'd put too many in the paper tray. Nothing.
Perhaps I didn't sum up accurately enough. Theres too small green "bars" and the bottom one ISN'T flashing, but the one above IS - along with the power button
That should be "two" bars not "too"
Hi PhilK5,
Please try resetting the printer back to factory defaults
Ensure the printer is turned off.
Open the toner access door.
Press the Continue and Cancel buttons at the same time while turning on the printer.
Continue to hold the buttons until all the indicators flash off and then back on, and then release the buttons.
Close the side cover.
During and after initialization, the printer does the following:
Initialize the nonvolatile memory (NVM)
Restart the printer
Prints the Printer Settings and Device Settings pages
Note: Any user assigned settings are lost
Please reply if you have any further questions.
DELL-Infant R
Social Media Support
#IWork4Dell
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Drivers and Downloads
Thought that dd it when paper came through for the first time in weeks (so nothing wrong with the paper delivery then) but when I went to prnt something, same thing. NOTHING and the upper green "bar" indicator flashing
I select print, and the green power button comes on. Then it begins to make the sound it makes just before sending the paper into system to print on, (which it didn't before this fix which didn't quite work) then that green flashing bar again and it stops. No print
Hi PhilK5,
Please uninstall the printer driver and then download using this link http://dell.to/1GLIwhA and install the driver.
Please reply if you have any further questions.
DELL-Infant R
Social Media Support
#IWork4Dell
Dell Support Videos
Drivers and Downloads
Thanks for your help. Dell-I.R. which is the printer driver ? Can't seem to see one.