rore
1 Copper

964 printer

964 does not print...complains about USB not set to print..I bought a new prt cable and still the problem. what to do next?

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2 Replies
rore
1 Copper

print

dell 964 can't print it says that usb is not set. what to do?

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Moderator
Moderator

Re: 964 printer

rore,

 

Please provide the virus program and firewall you're using.

 

Dell 964 printer connected with USB Cable, correct?

 

Download the System Information Tool If using Vista/Windows 7, the tool needs extracted. Once extracted, right click on sysinfo and run as administrator.

If using XP, double click on the tool, then double click on sysinfo.

Allow this past your virus program and post the information back here.

 

 

Rick

#DellRockstar

What is a Dell Service Tag and how do I locate it? 

Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

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