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April 2nd, 2009 16:00

AIO 926 Printer not feeding

My 2-year old AIO 926 printer won't feed the paper all the way... it starts in and then won't feed any further.  Then the message "paper jam" comes up even though there is no paper jam.  I have only found 2 posts with this problem, but no answers.  If there is no answer to fixing it here, does Dell have a service center you can send it to?  I've gone around and around the website and can't find help.

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30.3K Posts

April 2nd, 2009 16:00

katiek3354,

 

Here's the scoop. You can try this and some people have had some great results from this.

 

Print roller and Jam problems

 

You can also try looking in where the paper leaves the tray for a switch and make sure the switch isn't jammed.

 

As for repair, the repair would most likely be more than the cost of a new printer.

 

 

Rick

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