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February 27th, 2010 16:00

DELL AIO 926 Faxing Problem

I have been trying to fax all day, literally. Initially it was "Cannot Communicate with PC fax-modem" due to drivers not recognizing the modem. After troubleshooting and uninstalling and reinstalling I finally got the Dell Fax Solution Software program to load as well as locate a modem on COM port 3. While I feel successful to get this far the fax still failed. When trying to go from 0% to 100% the sending does not go past 0% and the reason returned is "Failed to connect". The report I create says "No Dial Tone". My modem is Conexant D850 56K v.9x DFVc modem but reads as SoftK56V_B2.1_V7.06.00.50

Please help and thanks in advance.

9 Legend

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30.3K Posts

February 28th, 2010 02:00

MsnikkinM,

 

From googling, it looks like the drivers might be called SoftK56.

 

I did find THIS if you want to try installing the driver and application, it might just be what you're looking for.

 

 

Rick

4 Posts

February 28th, 2010 08:00

Thank you Rick for the link to the driver and application. I downloaded both and it didn't say I had them already. It's amazing how much stuff can be missing in the program. I'm very grateful guys like you are on here. Have a great day!!!

Nikki

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