Unsolved
This post is more than 5 years old
1 Message
0
8082
Dell 1700 Printer install problems via USB
I have tried installing a Dell 1700 printer via USB on Windows Vista 32 bit, but was unsuccessful. When I plug in the printer to the usb windows displays an error that USB device was not regonized. This contunies to occur even after I install the drivers. Also when installing the drivers. When it asks to select a port, usb is not an option.
Can anyone assit me in installing this printer.
Thanks
Lavern_S
1 Message
0
September 2nd, 2009 21:00
I have the same problem reinstalling 1700 printer with Windows XP thru a USB cable - nothing I try from Dell on line support works for a reinstall without printer sharing.
I have carefully downloaded new drivers and deleted and reinstalled numerous times. I keep getting an unknown device message.
The printer worked fine until I tried to set up on a new network. Manual test page still works fine.
Just purchased new printer (not Dell) to install this week - I expect much less pain and positive results.
It would be nice to reinstall this old horse. I have toner for another year (home.use) Surprised that the default setting for the latest downloaded drivers refers to a parallel printer cable.
Dell: if you are monitoring the community - my service tag is
<ADMIN NOTE : Service Tag removed per privacy policy>
and I would like to go to a complete online guide on how to fix. IMHO this should be part of ongoing product support. If the USB driver option on a 1700 is dead - please lets us know so we do not waste time.
Others: if you mastered the reinstall or found a complete how to reinstall guide please pass on the info