Dell 1700n installation error

Hi Sean Sheng,

Installing the drivers in the prescribed manner and starting the services necessary for the scanning application could resolve the problem.

Follow the below steps to reinstall the printer drivers in prescribed manner.

Please disconnect the USB cable that runs from the printer to the computer and uninstall the printer driver by using uninstaller software. Here is a link to download one.

http://bit.ly/VZKmEa

Install the software and uninstall the printer driver using the Advanced Uninstall option from the software. It is third party uninstaller software used to uninstall the drivers/programs from the computer.

The software prompts asking you to delete the Registry keys corresponding to the printer driver. Select all and delete them. Restart the computer to remove any traces of the printer software.

Perform the steps below and ensure that the services required for the printer to work are started.

1. Press the “Windows + R” to launch the run window.
2. Type “Services.msc” in the run window and hit the Enter key.

Right click each service mentioned below, click properties. Set the startup type as “Automatic” from the drop down menu and click “Start”. Please click “Apply” to save the changes.

The services to be enabled are:

• Human Interface Devices (HID).
• Printer Spooler.
• RPC (Remote Procedure Call).
• RPC Locator (Remote Procedure Call Locator).
• Windows image acquisition (WIA).
• Windows Installer.

If you do not have a cd use the following steps to download the printer drivers.

Download the printer driver from this link: http://dell.to/XdS5vf

NOTE: Please do not connect the printer using the USB cable to the computer prior to installing the drivers.

Please copy the above mentioned link, paste it in the address bar of the new internet explorer window.

1. Click on the downloaded file.
2. Click “Yes”, when the utility prompts to extract the files.
3. Follow the onscreen instructions to complete the installation.
4. Connect the printer using the USB cable when prompted.
5. Try to print.

Please reply for further help.

Hi Regni,

HID Input Service will not start, if the Remote Procedure Call (RPC) service is stopped or disabled.

Please start the RPC service and set it to automatic state, restart the system and now try starting the HID service.

Kindly post the results.

I have the same problem as above.

When I tried to install the 1700n, there was a installation error, said that: "This installation method is not supported on this operating system"

I already set with automatic HID, however, when I try to run on the type of service from stopping to starting, the message “Could not start HID access service on Local Computer. Error 126: The specified module cannot be found”

My OS is XP Professional Version 2002 Service Pack 3.

Thank you,

Min