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E515DW MFP (Scanner) on Mac OS Big Sur
I run an E515DW MFP that has worked well for the last few years on Windows/ChromeOS. I recently purchased an M1 Mac mini running Big Sur 11.1, and installed the printer. It is seen by the OS as a printer/fax, but not a scanner. I cannot seem to find any way to add it as a scanner.
Can anyone advise?
Thanks!
DELL-Cares
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January 16th, 2021 02:00
We tried reaching you on a private message asking for the Service Tag but did not receive a response. Please feel free to reply to the private message whenever you are available.
pedro135
1 Message
0
February 9th, 2021 10:00
I have the same issue
delldb2021
1 Message
0
February 15th, 2021 13:00
la_bon
1 Message
0
April 6th, 2021 14:00
When I go to my System Prefs/ Printer and Scanners then I select the E515 then click "Scan" button then click "Open Scanner" button, it does nothing. Am I suppose to get a scanner control window open?
deadpool22
1 Message
0
May 7th, 2021 11:00
I'm having the same problem! I love this printer, so very disappointing.
ankitgarg
1 Message
0
September 13th, 2022 18:00
Same issue here
Did anyone find a solution to this?
coaro
1 Message
0
December 8th, 2022 12:00
I have the same problem.
tsnowman
1 Message
0
December 30th, 2022 13:00
Same issue, I can't see scan as an option anymore
M0tune
2 Posts
0
March 15th, 2023 03:00
Same here... no update of controlcenter... That is not userfriendly.