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December 30th, 2015 14:00

Unable to uninstall Dell v305 wireless components on Windows 10 laptop

I recently got a new Dell Windows 10 laptop and I am having difficulty connecting my Dell V305 printer.  I had it connected and was able to print, but since that initial time, I am no longer able to print.  I get a unable to communicate error.  I have uninstalled the printer and tried again, but some of the extra programs for the printer (Dell Imaging Toolbox, Dell Ink Management System, Dell Service Center and Dell User's Guide)   that come with the printer will not uninstall, even from the Control panel.  They do not show up at all to uninstall them. How can I removed these programs and try to just install my printer once again?  I don't want the extra programs to install because I won't use them.

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30.3K Posts

December 31st, 2015 09:00

hkhorak,

From the Announcement at the top of the page, Windows 10 Compatibility with Dell Printers

Dell suggests...

Installing Older Windows Printer Drivers in Windows 10

Try this procedure and see if the printer installs.

First run Delete Print Jobs to remove any stuck print job in the queue.

Disconnect the printer.

Hit the Windows key and the x keys at the same time, programs and features, your printer, uninstall.

Restart your computer. Make sure the printer is removed. Manual Printer Driver Removal

Download the Vista 32-bit drivers for Windows 7, 8, 8.1 and 10 32-bit or the Vista 64-bit drivers for Windows 7, 8, 8.1 and 10 64-bit. Install the Vista drivers in the Vista Compatibility mode you’ll get a message, the printer is not connected. Connect the printer at this time (powered on).

Links to the drivers can be found at…

Dell V305 & V305w All-In-One Printer owners thread (W7)

Remember virus programs and firewalls will block communications.

Rick

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