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5 Practitioner

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274.2K Posts

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November 11th, 2009 06:00

software

can anyone help me my computer has got an error screen when i turn it on and dell have said it is to do with my software and it will costme £69,is there someone who can help me? it is saying 0x0000c1f5

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16.7K Posts

November 12th, 2009 11:00

grazilia,

Thank you for using the Dell Community Forum.

Click the error below to view a Microsoft KB article on how to resolve.

0x0000c1f5

5 Practitioner

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274.2K Posts

November 13th, 2009 02:00

thank you jesse but i dont understand all what you done, could you send it to me so i can understand it, i am only a beginner with computers. thank you grazilia

3.7K Posts

November 13th, 2009 05:00

Hi grazilia, You have to click on the Hot Fix link at the top of the page on the left, then fill in the details for microsoft to send you the hot fix.

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