Missing pro11.msi file/Outlook 2003

You can read about a solution << here .. or just use a detect and repair under the Help menu in Outlook.

Thank you for your reply.  I tried this, as I first went to the MS site myself, but it didn't work.  According to the MS info, I might need to obtain a repair CD from Dell to solve this.  I just don't understand why it needs that in the first place.

No, I don't.  This computer was purchased through a company, directly from Dell, with whom I'm no longer affiliated.  When I received it, it had everything installed, and I received no installation CDs.  What I did receive was a printed postcard-like copy of a CD saying that my "computer does not require an operating CD", and if I ever need to re-install software, I should use either Dell PC Restore or Microsoft Windows System Restore, which would return my computer to an "earlier operating state". 

 

I did try the Windows System Restore, going back a couple years, but that didn't help.  I'm not sure to whom I should turn, Dell or Microsoft.  Everything else in Outlook seems to work fine.  It's just weird that this one simple function of exporting to an Excel file wouldn't work.

You're out of luck. Unless you can get an Office 2003 CD and reinstall Office, there is nothing you can do to make Office work again.

 

However, if there is a restore program, it might be possible that Office 2003 is included in the restore (highly doubt it, though) and would be reinstalled if a restore is run. However, you'll lose all your files (if you don't back them up) with a restore.

 

Rule #1 - when purchasing a PC, make sure all CD's are included, even if you have to pay a few dollars more for them.

Was Office 2003 installed on the computer when you received it, or was it installed later? If Office was installed at purchase, you should have received the appropriate installation CD's. The "mystery file" is an Office installation file - NOT an OS file.

 

edited: Oops - sorry. You did say that everything was installed when you purchased the computer. If that's the case, then as abach pointed out, you are out of luck unless you can scrounge up an Office 2003 CD.

Thank you both for your information.  Can I just borrow someone's Office installation CD, and re install it, and it won't mess anything up?