Hi Frustrated1099,

When you launch the program for the first time, you will see a box as mentioned below.  

• You will have to select the option “Use” to use the starter version. It will not ask you for any product key.
• Second option “Purchase” is to go online and purchase a product key.
• Only if clicked on “Activate” it will ask you enter a product key. Use this option if you have purchased a product key.

Please feel free to reply in case you need any further assistance on the same.

Thanks & Regards

Swapnajan MC

#iworkfordell

Microsoft Office trial period.

I am getting a similar message.  My message says that my trial period is over and need to upgrade.  I press OK and it asks for a product key.  I accidently enter my daughter's product key and the whole program goes down.  I then restore to an earlier date and I can open Word but can't type anything on the document.

Why would I have only a trial period when I purchased MS Office for $79.00 back on 11/26/2010?  And now I can't use what I paid for.

Please advise.

Hi Mommamia52,

Thank you for your reply. To help you further with this issue I have sent a friend request to you. Please accept the request and send a private message to me with the System Service tag. I will be able to check the system details and get back to you the with best possible fix for this issue.

Please do write back and make sure you send the System information only through private message.

Thanks & Regards
Swapnajan MC
#iworkfordell

If you purchased Office Pre installed then you have an Office Key.

You can download the install for Microsoft Office 2007 or 2010 directly from Microsoft and use your Key.

If you did not get a key then you had office Trial version.

Try Office 2010

Here Are The Download Locations for Office 2010 and Office 2007

Microsoft Office 2010 Download Locations

A.  Full Retail (FPP):  http://office.microsoft.com/en-us/products/microsoft-office-2010-backup-FX101853122.aspx

B.  Product Key Card (PKC):  http://office.microsoft.com/en-us/buy/using-the-product-key-card-FX101853163.aspx

Microsoft Office 2007 Download Locations

A.  Full Retail (FPP):  http://www.microsoft.com/office/downloads/

B.  Medialess Licensing Kit (MLK):  http://trial.trymicrosoftoffice.com/msft-orpc/ 

You can get Office starter from the link,

http://www.downloadcrew.com/article/26083-microsoft_office_starter