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January 31st, 2010 05:00

Roxio Fails to start

I have a new Inspiron Desktop 560MT. Windows 7 64bit.

Purchased Dec 2009, but not run for the past fortnight. Today I tuned it on and went  to Roxio - Roxio Burn. It started, and asked me to insert a disc to copy. Whilst I was looking for one, some software / patch update advice popped up. I think it was Critical update 2010 or similar. Can't remember exactly.

Anyway I accepted it, and it appeared to download and install.

Now when I go to Roxio burn, nothing happens. No error, no prog, ziltch / zero!! No matter how many times I try and open it!

I did do a system restore. The update was not shown in system restore, but I'm pretty certain that I went back to before the update.

No change.

Had a look on the supplied CD's and there appears no Roxio there to re-install the original. Also nothing on the Dell download page either.

Broken for good, or can someone please assist?

Thanks

1 Message

February 7th, 2010 09:00

We are in the same shoe, exactly as you are. I couldnt find the CD.  but you know what? I remember that I clean reinstalled my system once and Roxio is still installed. I really dont know, if  I installed it using the CD or it comes with other CD(application).

1 Message

February 12th, 2010 05:00

Same here... at least I'm not the only one.

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