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December 8th, 2017 12:00

VNX now asking for RPRealm login since upg RPAs to 5.0.1

We successfully upgraded our four RPAs to 5.0.1

Now when we login to our VNX storage arrays we are met with a Java login screen that wants us to Login to the RPRealm.

What is that?

I had a live chat with EMC and was told this is the RP software on the VNX trying to login to the RPAs in the attached cluster.  And RP 5.0.1 no longer supports or uses that.

VNX 5300 is using OE 05.32.000.5.225

VNX 5400 is using OE 5.33.009.5.186


What do we have to do to get rid of that nagging login screen? 


675 Posts

December 11th, 2017 11:00

There's a workaround for this issue, open a SR with support and state RP BZ146289.

Hope that helps,

Idan Kentor

RecoverPoint Corporate Systems Engineering

@IdanKentor

1.1K Posts

December 11th, 2017 07:00

What version of java are you using?

7 Posts

December 11th, 2017 07:00

Accessing the VNX 5300 Unispehere from a Windows 7 workstation, running Java Version 8 Update 144 (build 1.8.0_144-b01)

About the only version of Java I can get to work with this version of EMC Unisphere...1.2.32

7 Posts

December 11th, 2017 11:00

SR has been open since last week.  I added your suggestion as a note to the SR and will wait to see if it solves the issue.  Thank you

7 Posts

December 12th, 2017 05:00

Idan...by any chance, would you have a link to that RP document that I can download and read?

1.1K Posts

December 12th, 2017 08:00

The procedure has to be driven via Support which is why Idan referenced the bug #. It is not something that can be performed by customers.

Regards,

Rich

1.1K Posts

December 13th, 2017 02:00

I would consider turning RP off within VNX Unisphere by contacting support using the bug number provided as reference. The integration has been deprecated in favour of using RecoverPoint Unisphere.

7 Posts

December 20th, 2017 03:00

This issue has been resolved.

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