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Discovered devices showing Unknown ICMP status
I am running discovery through seed file but after discovery may devices show ICMP status unknown even these are discovered properly and their SNMP status is TRUE.
Can any body guide me why these are showing UNKNOWN and how can I overcome this situation.
nukhanpk1
14 Posts
0
April 10th, 2017 04:00
here is discovery status of discovered divices:
AGENT NAME V ADDRESS SNMP ICMP
EX4200-00 V2C 10.255.32.138 TRUE OK
QDS3213-B6910 V2C 10.5.80.15 TRUE UNKNOWN
MXK819 V2C 10.222.29.82 TRUE OK
S3300-SEC-A V2C 10.5.33.33 FALSE OK
EX4200-01 V2C 10.255.160.84 TRUE OK
B6910 V2C 10.5.31.151 TRUE UNKNOWN
B6910 V2C 10.5.32.164 TRUE UNKNOWN
B6910 V2C 10.5.32.149 TRUE UNKNOWN
nbruce
53 Posts
1
April 11th, 2017 13:00
If you haven't already, please enable Discovery Debug and rediscover one of the devices in question.
Discovery debug commands- http://support.emc.com/kb/496761
nukhanpk1
14 Posts
0
April 11th, 2017 23:00
Dear Bruce,
Thanks, you mentioned right clue and after enabling discover with debug and discovering again with the help of mentioned article we found that there was issue with certification of devices which is now under process of resolution from customer.
again thank you.