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1032

January 27th, 2011 00:00

Missing messages, Corrupt Content Cache

Hi,

One of the archive folder status is showing yellow triangle with exclaimation mark within and the status shown as missing messagesm corrupt content cache. I have tried to reindex the folder without success and the event viewer shown

"Failed to Unpack Msg: F:\EMC SourceOne Work\ExIndexTemp\archive_201101_001\4EA285708F8EE7C56B622867D5BC1219BE0A4B57A5A93AEF00.emcmf (0x86042B1B) [ExAsIdxObj.exe, IdxRebuild.cpp(944).IndexThread::ReBuildVolIndex] "

Any clue on how to fix this?

Our Environment :

  1. Sourceone 6.6
  2. SQL 2005
  3. Windows 2003 sp 2
  4. Exchange 2003

Regards,

MW

39 Posts

February 2nd, 2011 08:00

I suggest opening a support case.

2 Posts

March 15th, 2011 02:00

Did this ever get sorted? I'm seeing an issue very similar and we've only had SourceOne installed a week!

5 Practitioner

 • 

274.2K Posts

April 4th, 2011 08:00

If this has not been solved, I highly recommend upgrading to SourceOne 6.6 SP1

SP1 greatly improves the reliablity and integrity of SourceOne Indexes.

Good Luck.

Jay R.

5 Practitioner

 • 

274.2K Posts

April 27th, 2011 03:00

Hi,

at first I would check if all volumes are closed for the month 201101. If not this needs to be fixed before indexing. If all volumes ar closed check if you got a incompletecontentcache.idx file in the index set dir and check the content. There supposed to be a MsgID and search for this one using websearch and SQL. Seems to be that there is something missing.

Otherwise I agree that you should open a case as this might be a bit complex.

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