723 Posts

May 23rd, 2004 22:00

Hi Armenian

First off forget all this raid stuff and concentrate on primary ide, set the hard drive to master, connect the 80 pin hard drive cable to the primary ide on the motherboard and the other end connector of the cable to the hard drive, connect one of the four pin pwr cables to the hard drive and reboot. When the comp starts back up press F2 to get into bios, set primary ide to auto, exit and save yes, reboot  go to disk management format new drive, it should now work. Good luck and if you have any prob's post back and we'll try again.

7 Posts

May 23rd, 2004 22:00

1Bowtie,

 Thanks for the reply and I'll give it a try. But just to be clear, are you saying to ignore the Window error messages and just go into disk management?

Thanks again.

7 Posts

May 23rd, 2004 23:00

Thanks again. I'll give it a try first thing in the morning when I get off from work.

723 Posts

May 23rd, 2004 23:00

Hi

I just went an looked at my bios-SATA--on, primary master --hard drive, secondary master -- CD-Rom, secondary slave -- CD-Rom, Ide drive UDMA -- on, Hard disk drive seq. --my SATA drive is highlighted. It should just boot up and recognize the second drive. If you get that message again ignore it and do disk fomat and get drive letters set up and reboot .

723 Posts

May 24th, 2004 00:00

Ok don't work to hard, later

7 Posts

May 24th, 2004 14:00

Well, here's the latest. Every time Windows loads I get the new hardware found, but an error has occurred installing this device. The specified service does not exist as an installed service. I've been able to format it, make it active, but it doesn't show up under explorer.

Any other suggestions? Calling Dell is a joke at best, sad at worst!!

7 Posts

May 24th, 2004 17:00

OK....called Seagate tech support and the gentleman pointed me to a Microsoft KB article #812581. That took care of the drive installing correctly.

Then there was the problem of the drive letters not showing up when I would format and reload explorer. After some pondering, I realized that I had installed Tweak UI and had turned off the extra drive letters there. Unchecked the boxes, rebooted and all is fine for now.

723 Posts

May 24th, 2004 23:00

Hi again

Sounds like you got things going your way. Glad everything worked out ok. With your xps system you get good ole USA tech support, I've had really good experience with them. Again glad everthings ok now, been good talking to you, later

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