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April 11th, 2008 17:00

BIOS Not Detecting Primary IDE Master Drive

Dell 4500 2.4MHz P4, 1 GB RAM, Win XP Home, Maxtor 40GB HD (In service since 8/2002)

 

First off, yeah I know, old drive but I already have replacement and plan to install soon but suspect this problem may prevent success.

 

Recently opened tower case to clean, compressed air, new small paint brushes, vaccuum. Disconnected data and power plugs from all IDE drives (master HDD on primary, DVD player and CD-R on secondary IDE).

 

Upon reconnect and power up, got following message (paraphrased) white ASCII text on black screen "Switch boot device or install bootable media."

 

\Powered off, checked connections, tried boot again, same message.

 

Inserted Dell Resource (XP Reinstallation) CD, observed what appeared to be loading of device drivers in memory, then presented with options (reinstall XP, repair XP, do nothing and exit). Attempted repair...dead end. Explored reinstall but want to save user files if possible before wiping drive. Then something unexpected happened.

 

Upon exiting XP installation (remember, did nothing but appear to load device drivers in memory) Windows booted up and everything seemed to work.

 

Next day, got same boot up message as above. Powered off, rebooted but invoked BIOS (F2). It was there that I noticed that BIOS was not detecting any drives on the Primary IDE. However, upon exiting and not saving BIOS settings, machine booted up.

 

I have tried swapping IDE data cables using the one that came with new drive Seagate Barracuda 200MB, 7400 spin, 8MB cache IDE) I will be installing to replace the 6 YO Maxtor 40GB, 2MB cache, 7400 spin. Still got error message.

 

So, is HD defective somehow (perhaps the boot sector?)

Is Primary IDE interface on MoBo bad?

 

Or, and this is something that just occurred to me.

 

I noticed there was no jumper connected on drive. Can't recall if one was one when I started cleaning, guess it's possible it came off and got vaccumed up (can't believe autocensoring forced me to remove the word usually used to describe a vaccuums action). Wasn't concerned about its absence though since BIOS is set to ID master drive by "cable select" and I figured a jumper setting (i.e. connector) was not necessary for cable select. Am I wrong about that? Should HDD (especially boot drives) ALWAYS have a jumper connector even if BIOS is set to cable select?

 

BTW, I'm not trained nor especially versed in PC maintenance, but I'm quite intelligent, can follow instructions and comprehend tech references pretty well, and hence am a pretty decent diagnostician for being untrained. I'm probably the equivalent of a shade tree mechanice in automobile speak.

 

 

 

 

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46K Posts

April 11th, 2008 18:00

Leo Vale

You can find out if the hard drive jumpers are set correctly, by using the drive's jumper settings, that should be listed on the drive's label.

Bev.


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9 Posts

April 13th, 2008 11:00

Oops, I just read your old drive is a Maxtor.  Yep it needs a jumper, use the one from your new drive.   Also, double check that your hard drive is cabled to IDE channel 1, and as the primary drive (last plug of the cable).  Note if you have a blue plug on your IDE cable, that plugs into the motherboard, the black plug goes to the drive.  If your a novice, you might have switched them around when putting your system back together.  ???

 

any help?

9 Posts

April 13th, 2008 11:00

My guess is that the hard drive needs a jumper set to Master or Cable Select.  BIOS doesn't affect this.  Unless you have a western digital hard drive, which doesn't require a jumper if its the only drive on the primary channel (IDE1).  Use the jumper from your new drive on the old drive and see if it works.

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