I just got a studio XPS 8000 with a BH20N Blu-ray writer.  It came with PowerDVD DX.  When I insert a Blu-ray movie, PowerDVD gives an error message:  incorrect or unsupported format.

I went to the Cyberlink website and found out that PowerDVD DX only plays back DVDs not Blu-rays.  The Ultra version, however, plays Blu-ray.  I downloaded the 30 day trial of PowerDVD Ultra 9 from the website and now all my Blu-ray movies play fine.

I then called Dell support and asked them to send me a PowerDVD Ultra 8 or 9 disc.  They said all they have is the DX version and that is what they bundle with their Blu-ray drives.

Some people in the forums seem to be able play Blu-ray with the DX version.  Anybody else have the same problem?  Any solutions?

Thanks.