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Blue Screen 1033, PLEASE Help.
About once or twice a day, when im using java on my computer, my computer blue screens and this is the error message, how can i fix it?
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 124
BCP1: 00000000
BCP2: 8A26F020
BCP3: B2000040
BCP4: 00000800
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\Mini080912-02.dmp
C:\Users\Juan Bueno\AppData\Local\Temp\WER-92914-0.sysdata.xml
C:\Users\Juan Bueno\AppData\Local\Temp\WER67B7.tmp.version.txt
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osprey4
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August 9th, 2012 11:00
Hi Sceaspit11,
Your model and OS, please.
You need to run the Dell diagnostics from your drivers and utilities disc. Do that first.
Sceaspit11
4 Posts
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August 9th, 2012 23:00
i have a del XPS M1530 that runs Microsoft Windows Vista Home Premium Edition.
osprey4
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August 10th, 2012 04:00
Did you run the Dell diagnostics as I suggested? That's the first thing to do.
Sceaspit11
4 Posts
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August 11th, 2012 01:00
i actually ran it this morning and i just got the same bluescreen error about half an hour ago.
what should i do?
osprey4
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August 11th, 2012 05:00
Ok, let me explain. The Dell diagnostics are accessed from the F12 partition. So you cannot get a blue screen error while running the diagnostics, since they do not run within the Windows environment. The purpose of the Dell diagnostics is to test the hardware, not fix your blue screen problem. They diagnose problems, but they do not fix them. So let me again suggest you run the Dell diagnostics to see if there is a hardware proble that is causing your error.
Vejay_Sarathy
319 Posts
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August 12th, 2012 06:00
Hi Sceaspit11,
www.tomshardware.com/.../31435-63-blue-screen-death-code
www.techsupportforum.com/.../solved-blue-screen-error-124-and-random-restarts-367852.html
BCCode: 0x124
The link above - other ppl who got the same problem.
Update your BIOS to the latest version - Make sure your AC Adapter is connected and your battery is in full charge before you start updating the BIOS
Download the below mentioned file to the desktop and Rt click and run as Administrator.
If you still have the same problem - then its a possible Motherboard issue.
ftp.dell.com/.../1530_A12.exe