10.9K Posts

January 24th, 2005 21:00

That usually means your system does not have a DVD burner
installed in it.  Go to the Device Manager and find the
Brand and Model of the drive(s) in your system and post
it.  We will look it up for you.

7 Posts

January 25th, 2005 14:00

Thank you very much for the reply

NOW YOU WILL REALLY KNOW I NEW WERE DO I CHECK FOR THE DEVICE MGR.

I KNOW WHEN I BURN A CD I CLICK ON THE ICON AND SONIC REC. COMES UP  PLEASE HELP ME.

I BOUGHT THIS FROM DELL AND THEY WERE SPOSE TO HAVE THE CD & DVD BURNER INSTALLED. IT IS THE DIMENSION 3000

10.9K Posts

January 25th, 2005 14:00

Look the the Device Manager for the drive Brand and Model.
Post it and we will identify the capabilities.

For Windows XP ........

START | Control Panel | System in classic view | Hardware | Device Manager

Click the (+) next to CDROM and the Brand and Model will show. 

10.9K Posts

January 25th, 2005 15:00

The SAMSUNG SD-616E DVD-ROM Drive is not a burning drive.
It is a Read-only drive that will read CDs and DVDs, but
it cannot write to them.  Is there a second drive installed
in your system?

7 Posts

January 25th, 2005 15:00

THANK YOU I HOPE THIS IS THE RIGHT INFORMATION YOU WILL NEED.

Samsung DVD-ROM SD-616E

7 Posts

January 25th, 2005 15:00

SORRY I DON'T KNOW HOW CAN I FIND OUT ?

10.9K Posts

January 25th, 2005 15:00

You should phyically see two drives in your system and if there are two drives installed. It will also should in the Device Manager.  If the drive you listed is the only drive installed, then you will have to purchase a DVD Burner if you want to burn DVDs.

7 Posts

January 25th, 2005 16:00

OK I WENT BACK AN DOUBLE CHECK AND THIS IS WHAT IT SAID

DVD/CD-ROM DRIVES I DOUBLE CLICKED AND THIS CAME UP

SAMSUNG CD-R/RWSW2525

SAMSUNG DVD-ROMSD-616E

AND THEY ALSO INSTALL THE SONIC RECORD NOW I USED THAT TO RECORD A CD IM SPOSE TO ALSO BE ABLE TO RECORD DVDS TO ?

10.9K Posts

January 25th, 2005 17:00

Now we have the information to I.D. both drives.  The SAMSUNG
SD-616E DVD-ROM Drive is a previously stated and the SAMSUNG
SW-252S CD-R/RW Drive is not a DVD burner. With the combination
of both drives you can read CDs and DVDs, read CDRs and CDRWs,
and write to CDRs and write/rewrite CDRWs.  Neither drive is
capable of burning DVDs.

Sonic RecordNow is standard burning software.  Built-in to it
is the capability of burning DVDs only if a DVD burner is
installed in your system.

Your drive Users Guides are here ..........

7 Posts

January 25th, 2005 18:00

Thank you for the information.

So does this mean I can only read  and not Burn CD OR DVD ?

7 Posts

January 25th, 2005 19:00

THANK YOU NOW I WILL NEED TO CONTACT DELL.

THANK YOU FOR ALL YOUR HELP HAVE A GREAT EVENING

10.9K Posts

January 25th, 2005 19:00

It means you can read everything.  You can play DVD movies.  You can burn CDRs (CDRs are CDs) and CDRWs.  You cannot burn DVDs.
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