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7889
March 10th, 2007 22:00
CD Drives not Detected
Hi all.. I recently installed Vista on my computer {Dell Dimension E310-P4 1gig ram etc..) And although my internal and external CD / DVD Drives both worked for a day after, they are no longer being recognized by my system. I can see them in 'Devices' and yes they have an exclamation mark next to them. My external DVD/CD Drive is generic and came with no software.. and was automatically...(plug N play) .. recognized and worked great until I installed vista. The DVD / CD internal drive also worked great until Visata.... Can someone help me with a possible place to get drivers?
Message Edited by Zarkonn on 03-10-2007 06:05 PM
Message Edited by Zarkonn on 03-10-2007 06:05 PM
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Skybird
10.9K Posts
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March 10th, 2007 22:00
Click on the (+) next to DVD/CD-ROM drives. Right-click the drive and select Properties.
Is there an Error Code (number) present?
Zarkonn
5 Posts
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March 10th, 2007 22:00
Skybird
10.9K Posts
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March 10th, 2007 23:00
in the Registry here .............
http://support.dell.com/support/topics/global.aspx/support/dsn/en/document?docid=1B791FDD8FD0473EA268BE881319EBC5&c=us&l=en&s=dhs
Disregard the reference to Roxio.
Zarkonn
5 Posts
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March 11th, 2007 01:00
Message Edited by Zarkonn on 03-10-2007 09:06 PM
Skybird
10.9K Posts
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March 11th, 2007 03:00
It most of the time occurs with burning programs. It seems quite random
and not consistent as to how and when it occurs. It first showed up with
the release of Windows XP and the Roxio burning program. Thus the Dell and
Microsoft articles refer to Roxio. Since then it has been observed to occur
with other program installs or removals and not limited to just burning programs.