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October 11th, 2009 19:00

Can not burn DVD or open .bin files

I tried to install Norton Internet Security 2009.  During the installation I got the "blue screen". I stopped installing the Norton. I re-booted the computer and now I can not use the DVD drive and burn any DVD.  I tried to downloading the lastest deiver for the DVD, but I can not open  .bin files anymore.

The devise manager and my computer both show the DVD drive.

I have Dimension E510 PC.

Please help.  Everything was working fine until I tried to install Nortin.

 

Thanks...............

 

4 Operator

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34.2K Posts

October 13th, 2009 12:00

Hi, Homework:

It certainly sounds like a software problem. When you go into device manager, do you see any errors, exclamation point, or anything else that doesn't look normal?

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