First, if you have not done so already, you need to back up your important files right away!
Second, use the Dell diagnostics to test your hard drive. Insert your Dell Resource disc, hit the F12 prompt on boot then select the option to boot from the CD drive. Select Custom test, and perform a complete scan of your hard drive.
It is very likely your hard drive is bad and will need to be replaced.
Hi thanks for the reply. Firstly i would like to say that it is a new hard driive and so that i doubt thats the problem. I have run diagnostics and everything is fine the only thing i can't run is check disk and defrag also the restore feature. this all started yesterday when i was half way through a system restore and my battery run out and when i turned it back on and tryed runnig restore again it started saying that i need to do a check disk basically every thing i stated in my first post. Is there any way that i can get to do a system restore.
Oh yh i don't have the cd's that come with dell laptops as i bought this of Ebay and the person didn't supply them. Please try and help me out. I can run windows perfectly but have some errors that need addressing like my windows security centre that isn't working also windows defender is corrupt. I hope ther is a way of being able to restore my laptop also if i bought a windows 7 upgrade will that address the issue. Thanking you in advance
Ok, as long as the drive checks out, you should be good. However, I don't think system restore is going to run.
Here's my next suggestion. All Dell SOHO laptops come with a partition that includes the original image of the drive that came with the computer. My suggestion would be to run that and you'll have a nice fresh image to work from. Start from this link for instructions. This is for Vista. If you have XP, there's a link to click to change the instructions from Vista to XP. Then all you need to do is install Windows updates.
osprey4
4 Operator
•
34.2K Posts
0
October 28th, 2009 11:00
Hi, cas786:
First, if you have not done so already, you need to back up your important files right away!
Second, use the Dell diagnostics to test your hard drive. Insert your Dell Resource disc, hit the F12 prompt on boot then select the option to boot from the CD drive. Select Custom test, and perform a complete scan of your hard drive.
It is very likely your hard drive is bad and will need to be replaced.
cas786
6 Posts
0
October 28th, 2009 12:00
Hi thanks for the reply. Firstly i would like to say that it is a new hard driive and so that i doubt thats the problem. I have run diagnostics and everything is fine the only thing i can't run is check disk and defrag also the restore feature. this all started yesterday when i was half way through a system restore and my battery run out and when i turned it back on and tryed runnig restore again it started saying that i need to do a check disk basically every thing i stated in my first post. Is there any way that i can get to do a system restore.
Oh yh i don't have the cd's that come with dell laptops as i bought this of Ebay and the person didn't supply them. Please try and help me out. I can run windows perfectly but have some errors that need addressing like my windows security centre that isn't working also windows defender is corrupt. I hope ther is a way of being able to restore my laptop also if i bought a windows 7 upgrade will that address the issue. Thanking you in advance
osprey4
4 Operator
•
34.2K Posts
0
October 28th, 2009 18:00
Hi, cas786:
Ok, as long as the drive checks out, you should be good. However, I don't think system restore is going to run.
Here's my next suggestion. All Dell SOHO laptops come with a partition that includes the original image of the drive that came with the computer. My suggestion would be to run that and you'll have a nice fresh image to work from. Start from this link for instructions. This is for Vista. If you have XP, there's a link to click to change the instructions from Vista to XP. Then all you need to do is install Windows updates.
Let me know if that helps.