I buyed a new XPS 15 9570 and the TB16 Docking station to attach 3 monitors.
Unfortunately, I only get 2 of them working. No matter how I connect them.
So I read that the TB16 Firmware can be upgraded to fix some issues. But the Upgrade always fails at "Dock NVM" and "Cable NVM".
The log file says:
---- Firmware Update Status ---- Thunderbolt Dock Firmware Update failed Executing: C:\Users\Vince\AppData\Local\Temp\Dell\FWUpdateCmd.exe UpCable C:\Users\Vince\AppData\Local\Temp\Dell\Cable.bin WindowsDriversFirmwareUpdate returns : 0x102) ---- Firmware Update Status ---- Thunderbolt Cable Firmware Update failed WindowsDriversFirmwareUpdate Status Code: 0x1000a)
Windows is freshly installed with all the latest updates.
What can I do now?